JustCall incident

Elevated errors: Twilio APIs are delayed, causing multiple issues with calls and sms

Notice Resolved View vendor source →

JustCall experienced a notice incident on March 17, 2021 affecting Outbound Calling and SMS Service and 1 more component, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2021, 04:50 PM UTC
Resolved
Mar 17, 2021, 04:54 PM UTC
Duration
3m
Detected by Pingoru
Mar 17, 2021, 04:50 PM UTC

Affected components

Outbound CallingSMS ServiceInbound CallingSIP Connectivity

Update timeline

  1. investigating Mar 17, 2021, 04:50 PM UTC

    We are currently investigating this issue and have contacted Twilio Account Manager for more information.

  2. resolved Mar 17, 2021, 04:54 PM UTC

    This incident has been resolved.