JustCall experienced a minor incident on September 16, 2021 affecting JustCall Live Dashboard, lasting 3h 20m. The incident has been resolved; the full update timeline is below.
Affected components
JustCall Live Dashboard
Update timeline
- investigating Sep 16, 2021, 03:33 PM UTC
We are currently experiencing elevated API timeout from JustCall Live Dashboard. We are monitoring the status and will update as soon as full functionality in our system is restored.
- monitoring Sep 16, 2021, 06:06 PM UTC
JustCall Live Dashboard no longer experiencing API timeout. A fix has been implemented and we are currently monitoring the same.
- resolved Sep 16, 2021, 06:53 PM UTC
JustCall Live Dashboard is now operating normally. The issue impacting the Live Dashboard has been resolved, and all services are operating normally at this time.