JustCall incident

Issue with Keap (fka Infusionsoft) integration

Notice Resolved View vendor source →

JustCall experienced a notice incident on April 28, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2023, 12:22 PM UTC
Resolved
Apr 26, 2023, 07:00 PM UTC
Duration
—
Detected by Pingoru
Apr 28, 2023, 12:22 PM UTC

Update timeline

  1. resolved Apr 28, 2023, 12:22 PM UTC

    On April 26th at 7:00 PM (GMT), we discovered issues with contact syncing and logging of calls and SMS in Keap (formerly Infusionsoft) CRM. We resolved these problems by April 27th at 0:00 AM (GMT) and are currently working on syncing the affected calls and SMS. We anticipate that the syncing process will be finished by April 30th at 0:00 AM (GMT).