JustCall incident

Users Unable to Receive Calls

Minor Resolved View vendor source →

JustCall experienced a minor incident on June 1, 2023 affecting Inbound Calling, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2023, 03:03 PM UTC
Resolved
Jun 01, 2023, 03:08 PM UTC
Duration
5m
Detected by Pingoru
Jun 01, 2023, 03:03 PM UTC

Affected components

Inbound Calling

Update timeline

  1. investigating Jun 01, 2023, 03:50 PM UTC

    We've observed an increased rate of errors where users are experiencing difficulty in receiving incoming calls.

  2. identified Jun 01, 2023, 03:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 01, 2023, 03:55 PM UTC

    This incident has been resolved.