JustCall incident

JustCall Dialer Not Loading for Some Users

Minor Resolved View vendor source →

JustCall experienced a minor incident on June 14, 2023 affecting Outbound Calling and Inbound Calling, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2023, 02:01 PM UTC
Resolved
Jun 14, 2023, 02:07 PM UTC
Duration
6m
Detected by Pingoru
Jun 14, 2023, 02:01 PM UTC

Affected components

Outbound CallingInbound Calling

Update timeline

  1. investigating Jun 14, 2023, 02:18 PM UTC

    We've observed an increased rate of errors where users are trying to open the JustCall Dialer.

  2. identified Jun 14, 2023, 02:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 14, 2023, 02:20 PM UTC

    This incident has been resolved.