JustCall incident

JustCall App loading slow for some customers

Minor Resolved View vendor source →

JustCall experienced a minor incident on September 1, 2023 affecting JustCall Dashboard, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2023, 11:58 AM UTC
Resolved
Sep 01, 2023, 12:03 PM UTC
Duration
4m
Detected by Pingoru
Sep 01, 2023, 11:58 AM UTC

Affected components

JustCall Dashboard

Update timeline

  1. investigating Sep 01, 2023, 12:15 PM UTC

    The web application is loading slow for some of the users. Our team is investigating it.

  2. identified Sep 01, 2023, 12:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 01, 2023, 12:19 PM UTC

    This incident has been resolved.