JudoPay experienced a major incident on February 14, 2026 affecting Gateway Only Transaction Processing and JGW2 - Transactions, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 14, 2026, 12:43 AM UTC
We are currently investigating an issue affecting some transaction processing services. We apologise for any inconvenience caused. This has been observed for the following:Barclays
- investigating Feb 14, 2026, 12:53 AM UTC
We are still experiencing issues with some transaction processing services and are continuing to investigate. We apologise for any inconvenience caused and hope to have the service restored to normal as soon as possible. We can assure you our operations team is working hard to resolve this issue as soon as possible. This has been observed for the following:Barclays
- resolved Feb 14, 2026, 02:38 AM UTC
Transaction processing has been restored to normal. We would like to take this opportunity to apologise again for any inconvenience this has caused.
- resolved Feb 14, 2026, 02:43 AM UTC
Transaction processing has been restored to normal. We would like to take this opportunity to apologise again for any inconvenience this has caused.