JudoPay incident

Transaction Failures Observed

Major Resolved View vendor source →
Started
Feb 14, 2026, 12:43 AM UTC
Resolved
Feb 14, 2026, 02:43 AM UTC
Duration
1h 59m
Detected by Pingoru
Feb 14, 2026, 12:43 AM UTC

Affected components

Gateway Only Transaction ProcessingJGW2 - Transactions

Update timeline

  1. investigating Feb 14, 2026, 12:43 AM UTC

    We are currently investigating an issue affecting some transaction processing services. We apologise for any inconvenience caused. This has been observed for the following:Barclays

  2. investigating Feb 14, 2026, 12:53 AM UTC

    We are still experiencing issues with some transaction processing services and are continuing to investigate. We apologise for any inconvenience caused and hope to have the service restored to normal as soon as possible. We can assure you our operations team is working hard to resolve this issue as soon as possible. This has been observed for the following:Barclays

  3. resolved Feb 14, 2026, 02:38 AM UTC

    Transaction processing has been restored to normal. We would like to take this opportunity to apologise again for any inconvenience this has caused.

  4. resolved Feb 14, 2026, 02:43 AM UTC

    Transaction processing has been restored to normal. We would like to take this opportunity to apologise again for any inconvenience this has caused.

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