Joy Loyalty incident

Shopify POS UI cannot redeem more than 1 point for dynamic program

Notice Resolved View vendor source →

Joy Loyalty experienced a notice incident on September 6, 2025 affecting Joy Shopify Extensions, lasting 31s. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2025, 11:46 AM UTC
Resolved
Sep 06, 2025, 11:46 AM UTC
Duration
31s
Detected by Pingoru
Sep 06, 2025, 11:46 AM UTC

Affected components

Joy Shopify Extensions

Update timeline

  1. investigating Sep 06, 2025, 11:46 AM UTC

    We upgraded our POS ui version to the latest Shopify UI 2025-07 and encountered some compatibility issues. We reverted the upgrade to ensure more testing before rolling out again.

  2. resolved Sep 06, 2025, 11:46 AM UTC

    This incident has been resolved.