Joy Loyalty incident

Search functionality encounter errors

Major Resolved View vendor source →

Joy Loyalty experienced a major incident on November 16, 2025, lasting –. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2025, 05:00 PM UTC
Resolved
Nov 16, 2025, 05:00 PM UTC
Duration
–
Detected by Pingoru
Nov 16, 2025, 05:00 PM UTC

Update timeline

  1. resolved Nov 18, 2025, 01:56 PM UTC

    Our system encountered a disruption with our search functionality due to our search engine server being down. We fixed it later of the day.