Jostle US had 7 outages in the last 2 years totaling 767h 23m of downtime — averaging 0.3 incidents per month.
There were 7 Jostle US outages since May 28, 2024 totaling 767h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating and will update status when information is available.
Jostle's platform is available again.
The software update (tonks-mn) for us is planned for between 19:00:00 and 21:00:00. Logged in users will experience a full refresh but should remain logged in. Any actual outage is expected to be less than 5 minutes. For more information see Release Notes (for major releases)
Maintenance will begin as scheduled in 60 minutes.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Users are reporting that images uploaded to News and Activity sometimes fail during processing. The issue is under investigation, but in the interim, deleting the image and re-uploading it will work in most cases.
We are continuing to investigate this issue.
The team has found and fixed this bug. The fix will arrive with the update scheduled for later today. Thanks for your patience. This was a tricky one to find and sort. Brad
Closing Maintenance
A minor maintenance on us.jostle.us is planned for the period between 14:00:00 and 17:00:00. No downtime is expected. 2.8-ss
Maintenance will begin as scheduled in 60 minutes.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We are currently experiencing latency in our file processing system. This may result in failure to upload content in the platform
This incident has been resolved.
We are currently investigating some loss of functionality on the platform, specifically Video uploads to the Activity feed are not working. We’re investigating.
The issue with videos not uploading to the Activity feed continues. We have found the problem, which relates to changes in the third-party service used in Activity for video encoding. We are all hands on deck to get this fixed as quickly as we can, which will take some time. Video uploading continues to work elsewhere on the platform. Thanks for your patience.
We have a temporary fix is place. Video upload to Activity is working again. Thanks for your patience.
Unfortunately the issue of videos not uploading to Activity has returned. We understand why and are working to get a permanent fix in place.
Closing Maintenance
We are currently experiencing a problem that means Library files and folder cannot be added or updated. We are working on a fix.
The issue has been resolved and normal library functionality is available.