Jostle US Outage History

Jostle US is up right now

Jostle US had 7 outages in the last 2 years totaling 767h 23m of downtime — averaging 0.3 incidents per month.

There were 7 Jostle US outages since May 28, 2024 totaling 767h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://jostleus.statuspage.io

Critical May 18, 2026

Jostle's platform is currently unavailable

Detected by Pingoru
May 18, 2026, 02:02 PM UTC
Resolved
May 18, 2026, 02:03 PM UTC
Duration
1m
Timeline · 2 updates
  1. investigating May 18, 2026, 02:02 PM UTC

    We are currently investigating and will update status when information is available.

  2. resolved May 18, 2026, 02:03 PM UTC

    Jostle's platform is available again.

Read the full incident report →

Major May 15, 2026

Jostle software update

Detected by Pingoru
May 15, 2026, 06:40 PM UTC
Resolved
May 19, 2026, 02:56 AM UTC
Duration
3d 8h
Timeline · 3 updates
  1. scheduled May 15, 2026, 06:40 PM UTC

    The software update (tonks-mn) for us is planned for between 19:00:00 and 21:00:00. Logged in users will experience a full refresh but should remain logged in. Any actual outage is expected to be less than 5 minutes. For more information see Release Notes (for major releases)

  2. scheduled May 19, 2026, 01:00 AM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress May 19, 2026, 02:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Minor April 30, 2026

Issue processing images

Detected by Pingoru
Apr 30, 2026, 05:36 PM UTC
Resolved
May 02, 2026, 02:54 AM UTC
Duration
1d 9h
Affected: AWS ec2-us-west-1
Timeline · 4 updates
  1. investigating Apr 30, 2026, 05:36 PM UTC

    Users are reporting that images uploaded to News and Activity sometimes fail during processing. The issue is under investigation, but in the interim, deleting the image and re-uploading it will work in most cases.

  2. investigating Apr 30, 2026, 05:53 PM UTC

    We are continuing to investigate this issue.

  3. identified May 01, 2026, 10:39 PM UTC

    The team has found and fixed this bug. The fix will arrive with the update scheduled for later today. Thanks for your patience. This was a tricky one to find and sort. Brad

  4. resolved May 02, 2026, 02:54 AM UTC

    Closing Maintenance

Read the full incident report →

Major April 20, 2026

Planned minor maintenance

Detected by Pingoru
Apr 20, 2026, 03:22 PM UTC
Resolved
Apr 20, 2026, 09:01 PM UTC
Duration
5h 39m
Timeline · 3 updates
  1. scheduled Apr 20, 2026, 03:22 PM UTC

    A minor maintenance on us.jostle.us is planned for the period between 14:00:00 and 17:00:00. No downtime is expected. 2.8-ss

  2. scheduled Apr 20, 2026, 08:00 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Apr 20, 2026, 09:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Notice January 16, 2026

Upload problems

Detected by Pingoru
Jan 16, 2026, 08:57 PM UTC
Resolved
Jan 18, 2026, 06:33 PM UTC
Duration
1d 21h
Timeline · 2 updates
  1. identified Jan 16, 2026, 08:57 PM UTC

    We are currently experiencing latency in our file processing system. This may result in failure to upload content in the platform

  2. resolved Jan 18, 2026, 06:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 19, 2025

Jostle issue

Detected by Pingoru
Nov 19, 2025, 08:15 PM UTC
Resolved
Dec 14, 2025, 05:38 PM UTC
Duration
24d 21h
Timeline · 5 updates
  1. investigating Nov 19, 2025, 08:15 PM UTC

    We are currently investigating some loss of functionality on the platform, specifically Video uploads to the Activity feed are not working. We’re investigating.

  2. identified Nov 20, 2025, 03:41 PM UTC

    The issue with videos not uploading to the Activity feed continues. We have found the problem, which relates to changes in the third-party service used in Activity for video encoding. We are all hands on deck to get this fixed as quickly as we can, which will take some time. Video uploading continues to work elsewhere on the platform. Thanks for your patience.

  3. monitoring Nov 21, 2025, 02:10 PM UTC

    We have a temporary fix is place. Video upload to Activity is working again. Thanks for your patience.

  4. identified Dec 12, 2025, 06:37 PM UTC

    Unfortunately the issue of videos not uploading to Activity has returned. We understand why and are working to get a permanent fix in place.

  5. resolved Dec 14, 2025, 05:38 PM UTC

    Closing Maintenance

Read the full incident report →

Notice December 23, 2024

Library updates not working

Detected by Pingoru
Dec 23, 2024, 05:42 PM UTC
Resolved
Dec 23, 2024, 10:52 PM UTC
Duration
5h 9m
Timeline · 2 updates
  1. identified Dec 23, 2024, 05:42 PM UTC

    We are currently experiencing a problem that means Library files and folder cannot be added or updated. We are working on a fix.

  2. resolved Dec 23, 2024, 10:52 PM UTC

    The issue has been resolved and normal library functionality is available.

Read the full incident report →