Jostle US Outage History

Jostle US had 9 outages in the last 2 years totaling 870h 46m of downtime — averaging 0.4 incidents per month.

There were 9 Jostle US outages since December 23, 2024 totaling 870h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://jostleus.statuspage.io

Major October 13, 2026

Jostle software update

Detected by Pingoru: Oct 13, 2026, 03:05 AM UTC
Resolved: Oct 14, 2026, 02:49 AM UTC
Duration: 23h 44m

Timeline · 3 updates

scheduled Oct 13, 2026, 03:05 AM UTC

The software update (arceus-mn) for us is planned for between 19:00:00 and 21:00:00. Logged in users will experience a full refresh but should remain logged in. Any actual outage is expected to be less than 5 minutes. For more information see Release Notes (for major releases)
scheduled Oct 14, 2026, 01:00 AM UTC

Maintenance will begin as scheduled in 60 minutes.
in progress Oct 14, 2026, 02:00 AM UTC

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Critical August 28, 2026

Jostle's platform is currently unavailable

Detected by Pingoru: Aug 28, 2026, 01:30 PM UTC
Resolved: Aug 28, 2026, 01:34 PM UTC
Duration: 4m

Timeline · 2 updates

investigating Aug 28, 2026, 01:30 PM UTC

We are currently investigating and will update status when information is available.
resolved Aug 28, 2026, 01:34 PM UTC

Jostle's platform is available again.

Read the full incident report →

Major August 10, 2026

Login Server upgrades

Detected by Pingoru: Aug 10, 2026, 04:34 PM UTC
Resolved: Aug 11, 2026, 12:19 AM UTC
Duration: 7h 45m

Timeline · 3 updates

scheduled Aug 10, 2026, 04:34 PM UTC

We will be upgrading the login server infrastructure between 17:00:00 and 18:00:00. Logged in users will not be affected, however there will be a short period of a few minutes when logins will be disabled.
scheduled Aug 10, 2026, 11:00 PM UTC

Maintenance will begin as scheduled in 60 minutes.
in progress Aug 11, 2026, 12:00 AM UTC

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Major July 10, 2026

Planned Maintenance on the platform

Detected by Pingoru: Jul 10, 2026, 07:57 PM UTC
Resolved: Jul 17, 2026, 03:17 AM UTC
Duration: 6d 7h

Timeline · 3 updates

scheduled Jul 10, 2026, 07:57 PM UTC

us.jostle.us will be unavailable for a planned maintenance period between 19:00:00 and 21:00:00. database upgrades
scheduled Jul 17, 2026, 01:00 AM UTC

Maintenance will begin as scheduled in 60 minutes.
in progress Jul 17, 2026, 02:00 AM UTC

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Major July 9, 2026

Planned minor maintenance

Detected by Pingoru: Jul 09, 2026, 08:41 PM UTC
Resolved: Jul 10, 2026, 03:06 AM UTC
Duration: 6h 25m

Timeline · 3 updates

scheduled Jul 09, 2026, 08:41 PM UTC

A minor maintenance on us.jostle.us is planned for the period between 19:00:00 and 21:00:00. No downtime is expected. search-service update
scheduled Jul 10, 2026, 01:00 AM UTC

Maintenance will begin as scheduled in 60 minutes.
in progress Jul 10, 2026, 02:00 AM UTC

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Minor April 30, 2026

Issue processing images

Detected by Pingoru: Apr 30, 2026, 05:36 PM UTC
Resolved: May 02, 2026, 02:54 AM UTC
Duration: 1d 9h

Affected: AWS ec2-us-west-1

Timeline · 4 updates

investigating Apr 30, 2026, 05:36 PM UTC

Users are reporting that images uploaded to News and Activity sometimes fail during processing. The issue is under investigation, but in the interim, deleting the image and re-uploading it will work in most cases.
investigating Apr 30, 2026, 05:53 PM UTC

We are continuing to investigate this issue.
identified May 01, 2026, 10:39 PM UTC

The team has found and fixed this bug. The fix will arrive with the update scheduled for later today. Thanks for your patience. This was a tricky one to find and sort. Brad
resolved May 02, 2026, 02:54 AM UTC

Closing Maintenance

Read the full incident report →

Notice January 16, 2026

Upload problems

Detected by Pingoru: Jan 16, 2026, 08:57 PM UTC
Resolved: Jan 18, 2026, 06:33 PM UTC
Duration: 1d 21h

Timeline · 2 updates

identified Jan 16, 2026, 08:57 PM UTC

We are currently experiencing latency in our file processing system. This may result in failure to upload content in the platform
resolved Jan 18, 2026, 06:33 PM UTC

This incident has been resolved.

Read the full incident report →

Minor November 19, 2025

Jostle issue

Detected by Pingoru: Nov 19, 2025, 08:15 PM UTC
Resolved: Dec 14, 2025, 05:38 PM UTC
Duration: 24d 21h

Timeline · 5 updates

investigating Nov 19, 2025, 08:15 PM UTC

We are currently investigating some loss of functionality on the platform, specifically Video uploads to the Activity feed are not working. We’re investigating.
identified Nov 20, 2025, 03:41 PM UTC

The issue with videos not uploading to the Activity feed continues. We have found the problem, which relates to changes in the third-party service used in Activity for video encoding. We are all hands on deck to get this fixed as quickly as we can, which will take some time. Video uploading continues to work elsewhere on the platform. Thanks for your patience.
monitoring Nov 21, 2025, 02:10 PM UTC

We have a temporary fix is place. Video upload to Activity is working again. Thanks for your patience.
identified Dec 12, 2025, 06:37 PM UTC

Unfortunately the issue of videos not uploading to Activity has returned. We understand why and are working to get a permanent fix in place.
resolved Dec 14, 2025, 05:38 PM UTC

Closing Maintenance

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Notice December 23, 2024

Library updates not working

Detected by Pingoru: Dec 23, 2024, 05:42 PM UTC
Resolved: Dec 23, 2024, 10:52 PM UTC
Duration: 5h 9m

Timeline · 2 updates

identified Dec 23, 2024, 05:42 PM UTC

We are currently experiencing a problem that means Library files and folder cannot be added or updated. We are working on a fix.
resolved Dec 23, 2024, 10:52 PM UTC

The issue has been resolved and normal library functionality is available.

Read the full incident report →