Jobylon Outage History

We identified an issue affecting embedded widgets following a recent deployment. The issue has since been resolved by rolling back the affected deployment changes. Our team is actively investigating the root cause and implementing preventive measures. As part of the postmortem process, we identified that although all changes were tested prior to deployment, there were gaps in our end-to-end validation process for embedded widget flows involving the embedder, the widget itself, and the caching layer. To address this going forward, we are strengthening our testing and validation processes to improve end-to-end coverage and reduce the likelihood of similar issues reaching production in the future.

This incident has been resolved.

The incident has been resolved, however we continue monitoring the application to ensure the performance and reliability

The issue with one of our internal services has been resolved. We will continue to monitor the application closely. Thank you for your patience.

The issue has been resolved and the changes should be reflected in the search with little delay again.

Searchindex out of sync since the reindex queue was spiking.

Some inefficient queries were identified that was blocking the database. The queries were cancelled and we are looking into optimising the queries that were causing the issue.

This incident has been resolved.

The incident has been resolved and all system are back to operational.