Jira Align Outage History
Jira Align is up right nowJira Align had 9 outages in the last 2 years totaling 186h 16m of downtime — averaging 0.4 incidents per month.
There were 9 Jira Align outages since June 4, 2025 totaling 186h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.
Intermittent Jira Align Web Issues
Timeline · 9 updates
Degraded performance of Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, and Rovo
Timeline · 5 updates
- identified Dec 15, 2025, 04:16 PM UTC
We are actively investigating reports of performance degradation affecting Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, and Rovo. We'll share updates here as more information is available.
- identified Dec 15, 2025, 04:26 PM UTC
We are actively investigating reports of performance degradation affecting Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, Jira Work Management, and Rovo. We'll share updates here as more information is available.
- identified Dec 15, 2025, 04:48 PM UTC
We have identified the cause of the issue, and our teams are diligently working on mitigations. We're currently seeing signs of improvements. We'll continue to share additional updates here in 60 minutes or as more information becomes available.
- identified Dec 15, 2025, 05:47 PM UTC
Our teams are continuing to implement mitigations. Error rates have decreased across all products and we are seeing improvements. We will continue to provide updates here in 60 minutes or as more information becomes available.
- resolved Dec 15, 2025, 07:01 PM UTC
On December 15th, 2025, Admin Hub, Atlassian Analytics, Confluence Cloud, Ecosystem, Focus, Jira, Jira Product Discovery, Jira Service Management, and Rovo users in the prod-us-east region may have experienced performance degradations and errors on the web page and mobile apps. The issue has now been resolved, and the service is operating normally for all affected customers.
Elevated Server Errors
Timeline · 8 updates
Atlassian Cloud Services impacted
Timeline · 25 updates
Degraded performance to multiple Atlassian experiences
Timeline · 5 updates
Degraded performance in Confluence and Jira for Microsoft Edge users
Timeline · 6 updates
Some Jira Align sites experiencing 500 server error
Timeline · 3 updates
- investigating Jun 17, 2025, 06:44 AM UTC
We are aware of an issue where some Jira Align customers are receiving a 500 server error when attempting to access Jira Align. Our team is aware of this issue and is investigating with urgency. We will provide an update as soon as possible.
- monitoring Jun 17, 2025, 07:01 AM UTC
Jira Align sites that were impacted by this issue should now be back online. Our team is continuing to monitor the situation and will provide further updates when available.
- resolved Jun 17, 2025, 07:34 AM UTC
The incident is resolved and all Jira Align sites are now fully operational.
Customers may experience delays receiving emails
Timeline · 2 updates
- investigating Jun 04, 2025, 05:17 PM UTC
We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.
- resolved Jun 04, 2025, 05:59 PM UTC
Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.