Jira Align experienced a minor incident on January 14, 2026 affecting Pod 1 and Pod 2 and 1 more component, lasting 8h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 14, 2026, 02:26 PM UTC
We are investigating an incident that is intermittently affecting Jira Align cloud customers. Due to this issue, customers might observe loss of some feature functionality. We shall keep you informed on the progress in 60 mins or sooner.
- identified Jan 14, 2026, 03:26 PM UTC
We have identified the cause of the issue and our teams are diligently working on a mitigation. Affected users may experience some loss of functionality. We'll continue to share additional updates here in one hour or as more information is available.
- identified Jan 14, 2026, 04:30 PM UTC
Our teams are continuing to diligently work on applying mitigations. Affected users may experience some loss of functionality. We'll continue to share additional updates here in one hour or as more information is available.
- identified Jan 14, 2026, 05:25 PM UTC
Our teams are continuing to diligently work on applying mitigations. Affected users may experience some loss of functionality. We'll continue to share additional updates here in one hour or as more information is available.
- monitoring Jan 14, 2026, 06:30 PM UTC
Our teams have deployed a fix and we are currently confirming service restorations. We'll continue to monitor closely to confirm stability. We'll continue to share additional updates here in one hour or as more information is available.
- monitoring Jan 14, 2026, 07:25 PM UTC
Our teams have deployed a fix and we are continuing confirmations of service restorations. We'll continue to monitor closely to confirm stability. We'll continue to share additional updates here in one hour or as more information is available.
- monitoring Jan 14, 2026, 08:06 PM UTC
Our teams have deployed a fix and we are continuing confirmations of service restorations. We'll continue to monitor closely to confirm stability. We'll continue to share additional updates here in two hours or as more information is available.
- monitoring Jan 14, 2026, 10:02 PM UTC
Our teams have deployed a fix and our internal analysis has confirmed of service restorations. We are now deploying the fix to Preview sites. We expect that deployment to complete in approximately one hour. We'll continue to share additional updates here in one hour or as more information is available.
- resolved Jan 14, 2026, 11:09 PM UTC
On January 14, 2026, some Jira Align Cloud users may have experienced service disruption. The issue has now been resolved and the service is operating normally for all affected customers.