Jimdo Outage History

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Jimdo had 22 outages in the last 2 years totaling 180h 13m of downtime — averaging 0.9 incidents per month.

There were 22 Jimdo outages since June 4, 2024 totaling 180h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.jimdo-status.com

Minor March 11, 2026

Jimdo Creator: Website edits not refelected on public

Detected by Pingoru
Mar 11, 2026, 11:58 AM UTC
Resolved
Mar 11, 2026, 12:57 PM UTC
Duration
59m
Affected: Website DeliveryWebsite DeliveryImage DeliveryImage DeliveryContent Management SystemContent Management SystemUser-Content DeliveryUser Content DeliveryNameserverNameserverE-Mail Delivery System Central EuropeEmail ManagementE-Mail Delivery System North AmericaE-Mail Delivery System Asia / PacificWebmail
Timeline · 3 updates
  1. investigating Mar 11, 2026, 11:58 AM UTC

    We are investigating an issue where some changes made to Creator websites are not immediately published. We apologize for the interruption while we are looking to eliminated the cause.

  2. monitoring Mar 11, 2026, 12:43 PM UTC

    The issue has been resolved. Please refresh the browser window in case the last updates are not yet reflected.

  3. resolved Mar 11, 2026, 12:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 22, 2025

Creator CMS unavailable

Detected by Pingoru
Dec 22, 2025, 12:34 PM UTC
Resolved
Dec 23, 2025, 12:45 PM UTC
Duration
1d
Affected: Website DeliveryContent Management System
Timeline · 4 updates
  1. investigating Dec 22, 2025, 12:34 PM UTC

    The CMS for Jimdo Creator websites seems to be unavailable at the moment. We are investigating the cause. Web delivery of published websites should be unaffected.

  2. identified Dec 22, 2025, 12:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 22, 2025, 04:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 23, 2025, 12:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 5, 2025

Availability issues

Detected by Pingoru
Dec 05, 2025, 09:21 AM UTC
Resolved
Dec 05, 2025, 12:36 PM UTC
Duration
3h 14m
Affected: Website DeliveryWebsite DeliveryContent Management SystemContent Management System
Timeline · 3 updates
  1. identified Dec 05, 2025, 09:21 AM UTC

    We’re currently experiencing availability issues with Jimdo websites and internal systems due to service disruptions at one of our infrastructure providers. This may affect the availability of Jimdo customers' websites and parts of our platform. We’re monitoring the situation closely and will update as soon as our infrastructure provider has resolved the situation.

  2. monitoring Dec 05, 2025, 09:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 05, 2025, 12:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 29, 2025

Webmail access outage

Detected by Pingoru
Oct 29, 2025, 08:31 PM UTC
Resolved
Oct 30, 2025, 07:08 AM UTC
Duration
10h 37m
Affected: Webmail
Timeline · 3 updates
  1. identified Oct 29, 2025, 08:31 PM UTC

    We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

  2. identified Oct 30, 2025, 07:08 AM UTC

    Our email hoster has resolved the issue.

  3. resolved Oct 30, 2025, 07:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 19, 2025

Problems when trying to upgrade in Creator

Detected by Pingoru
Sep 19, 2025, 11:08 AM UTC
Resolved
Sep 19, 2025, 04:31 PM UTC
Duration
5h 23m
Affected: Content Management System
Timeline · 3 updates
  1. investigating Sep 19, 2025, 11:08 AM UTC

    We are currently experiencing an issue with our legacy website builder (Creator) where some customers might encounter problems when trying to upgrade to a new paid plan or upgrade an existing paid plan. Our team is actively working on a fix.

  2. monitoring Sep 19, 2025, 01:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 19, 2025, 04:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 3, 2025

Creator Email Accounts Disruption

Detected by Pingoru
Sep 03, 2025, 09:02 AM UTC
Resolved
Sep 03, 2025, 11:05 AM UTC
Duration
2h 3m
Affected: E-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific
Timeline · 2 updates
  1. investigating Sep 03, 2025, 09:02 AM UTC

    We’re currently experiencing a disruption affecting a subset of customer email accounts due to an issue with a third-party provider. Our team is closely monitoring the situation.

  2. resolved Sep 03, 2025, 11:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 1, 2025

PayPal experiencing issues with payments

Detected by Pingoru
Aug 01, 2025, 01:26 PM UTC
Resolved
Aug 01, 2025, 04:17 PM UTC
Duration
2h 50m
Affected: Website DeliveryImage DeliveryContent Management SystemUser Content DeliveryNameserver
Timeline · 2 updates
  1. identified Aug 01, 2025, 01:26 PM UTC

    PayPal is experiencing some issues with their payment platform which might cause errors while purchasing via PayPal, more info here: https://www.paypal-status.com/incident/production

  2. resolved Aug 01, 2025, 04:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 13, 2025

Signup process for Creator websites not working

Detected by Pingoru
Jun 13, 2025, 07:20 AM UTC
Resolved
Jun 13, 2025, 08:28 AM UTC
Duration
1h 8m
Affected: Website DeliveryWebsite DeliveryImage DeliveryImage DeliveryContent Management SystemContent Management SystemUser-Content DeliveryUser Content DeliveryNameserverNameserverE-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific
Timeline · 6 updates
  1. investigating Jun 13, 2025, 07:20 AM UTC

    We are investigating an issue blocking users from creating new websites in the Creator tool. The Jimdo Website Builder (Dolphin) is not affected.

  2. investigating Jun 13, 2025, 07:27 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 13, 2025, 07:27 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jun 13, 2025, 07:37 AM UTC

    The incident is still under investigation. The error occurs intermittently. If you are affected, please try again after a few minutes.

  5. monitoring Jun 13, 2025, 08:20 AM UTC

    The issue has been mitigated. We're continuing to monitor the systems and optimize stability.

  6. resolved Jun 13, 2025, 08:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 5, 2025

Jimdo Dashboard Unavailable

Detected by Pingoru
Jun 05, 2025, 06:09 AM UTC
Resolved
Jun 05, 2025, 09:06 AM UTC
Duration
2h 57m
Affected: Website DeliveryWebsite DeliveryImage DeliveryImage DeliveryContent Management SystemContent Management SystemUser-Content DeliveryUser Content DeliveryNameserverNameserverE-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific
Timeline · 4 updates
  1. investigating Jun 05, 2025, 06:09 AM UTC

    Jimdo users are currently unable to access their dashboards, so that editing websites is not possible. Our engineering teams are investigating the issue and working on a fix.

  2. monitoring Jun 05, 2025, 08:44 AM UTC

    A fix was implemented and we are now closely monitoring the systems.

  3. monitoring Jun 05, 2025, 09:06 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 05, 2025, 09:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 14, 2025

Some Jimdo Creator websites not accessible

Detected by Pingoru
May 14, 2025, 07:32 AM UTC
Resolved
May 14, 2025, 07:57 AM UTC
Duration
25m
Affected: Website DeliveryWebsite DeliveryImage DeliveryImage DeliveryContent Management SystemContent Management SystemUser-Content DeliveryUser Content DeliveryNameserverNameserverE-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific
Timeline · 6 updates
  1. investigating May 14, 2025, 07:32 AM UTC

    We are investigating an issue with Creator websites not loading, returning a "bad gateway" error message.

  2. identified May 14, 2025, 07:45 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 14, 2025, 07:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 14, 2025, 07:49 AM UTC

    The incident has been mitigated. All websites should be available again. We're closing monitoring the systems to ensure stable functionality.

  5. monitoring May 14, 2025, 07:50 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved May 14, 2025, 07:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 29, 2025

Redirects of local Jimdo domains to jimdo.com disrupted

Detected by Pingoru
Apr 29, 2025, 08:30 AM UTC
Resolved
Apr 29, 2025, 08:53 AM UTC
Duration
23m
Affected: Website DeliveryWebsite DeliveryImage DeliveryImage DeliveryContent Management SystemContent Management SystemUser-Content DeliveryUser Content DeliveryNameserverNameserverE-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific
Timeline · 2 updates
  1. identified Apr 29, 2025, 08:30 AM UTC

    We are currently experiencing an issue with the redirection of our local domains (e.g., jimdo.de, jimdo.es, jimdo.it) to their respective Jimdo sites. Our team is actively working on a fix. In the meantime, please access our services via jimdo.com.

  2. resolved Apr 29, 2025, 08:53 AM UTC

    The issues has been resolved, all Jimdo domains should resolver properly again. NB: No user websites were affected.

Read the full incident report →

Minor April 25, 2025

Jimdo Website Builder: Email settings reset for some domains

Detected by Pingoru
Apr 25, 2025, 11:18 AM UTC
Resolved
Apr 26, 2025, 06:27 AM UTC
Duration
19h 8m
Affected: Website DeliveryWebsite DeliveryImage DeliveryImage DeliveryContent Management SystemContent Management SystemUser-Content DeliveryUser Content DeliveryNameserverNameserverE-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific
Timeline · 3 updates
  1. identified Apr 25, 2025, 11:18 AM UTC

    We are currently investigating an issue where domain settings for a portion of our customers appear to have been reset. As a result, customers who use their Jimdo domain with external email providers may experience disruptions, such as being unable to send or receive emails through their domain-based email addresses. If your domain is affected, manually restoring the email settings should resolve this presently while our engineers are working on a global solution.

  2. identified Apr 25, 2025, 12:49 PM UTC

    Our engineers have implemented a fix for the issue. It will take a couple of hours to roll out. In the meanwhile, manually restoring the settings will still work.

  3. resolved Apr 26, 2025, 06:27 AM UTC

    The error has been resolved. All missing records should be restored. If you need any assistance, please reach out to our support team

Read the full incident report →

Major April 24, 2025

Partial Web Delivery Outage

Detected by Pingoru
Apr 24, 2025, 06:42 AM UTC
Resolved
Apr 24, 2025, 07:56 AM UTC
Duration
1h 14m
Affected: Website Delivery
Timeline · 3 updates
  1. identified Apr 24, 2025, 06:42 AM UTC

    The websites connecting through static IPs aren't accessible. We're investigating the issue and have escalated it to our third-party provider. Thank you for your patience.

  2. monitoring Apr 24, 2025, 06:56 AM UTC

    The incident is mitigated, and the websites are accessible. We're monitoring the services.

  3. resolved Apr 24, 2025, 07:56 AM UTC

    The incident is resolved. All systems are operational.

Read the full incident report →

Minor February 6, 2025

Jimdo Website Builder: CMS disruptions

Detected by Pingoru
Feb 06, 2025, 09:01 AM UTC
Resolved
Feb 06, 2025, 09:32 AM UTC
Duration
30m
Affected: Website DeliveryWebsite DeliveryImage DeliveryImage DeliveryContent Management SystemContent Management SystemUser-Content DeliveryUser Content DeliveryNameserverNameserverE-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific
Timeline · 2 updates
  1. identified Feb 06, 2025, 09:01 AM UTC

    On opening the CMS some users are seeing a Cloudflare error. Our engineering team are working on fixing the issue. Thank you for your patience!

  2. resolved Feb 06, 2025, 09:32 AM UTC

    The issue has been resolved. Website editing should work again as expected.

Read the full incident report →

Major January 7, 2025

webmail access outage

Detected by Pingoru
Jan 07, 2025, 03:36 PM UTC
Resolved
Jan 08, 2025, 09:05 PM UTC
Duration
1d 5h
Affected: E-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific
Timeline · 2 updates
  1. investigating Jan 07, 2025, 03:36 PM UTC

    We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

  2. resolved Jan 08, 2025, 09:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 6, 2025

Webmail Access Disruption

Detected by Pingoru
Jan 06, 2025, 05:15 PM UTC
Resolved
Jan 07, 2025, 06:53 AM UTC
Duration
13h 38m
Affected: E-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific
Timeline · 3 updates
  1. investigating Jan 06, 2025, 05:15 PM UTC

    We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

  2. investigating Jan 06, 2025, 06:06 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 07, 2025, 06:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 25, 2024

Menu not visible in edit mode

Detected by Pingoru
Nov 25, 2024, 03:52 PM UTC
Resolved
Nov 25, 2024, 04:08 PM UTC
Duration
16m
Affected: Content Management System
Timeline · 2 updates
  1. investigating Nov 25, 2024, 03:52 PM UTC

    We have identified an issue with our Edit Mode that causes the Menu to not appear. Our technicians are working on it currently and we hope to have this resolved as quickly as possible.

  2. resolved Nov 25, 2024, 04:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 3, 2024

Webmail Access Outage

Detected by Pingoru
Oct 03, 2024, 08:05 AM UTC
Resolved
Oct 03, 2024, 10:03 AM UTC
Duration
1h 57m
Timeline · 2 updates
  1. investigating Oct 03, 2024, 08:05 AM UTC

    We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

  2. resolved Oct 03, 2024, 10:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 19, 2024

Mail Accounts can't be displayed and managed on CMS

Detected by Pingoru
Jul 19, 2024, 09:56 AM UTC
Resolved
Jul 21, 2024, 05:10 PM UTC
Duration
2d 7h
Timeline · 3 updates
  1. investigating Jul 19, 2024, 09:56 AM UTC

    We are experiencing an issue with our CMS due to a third-party provider, affecting the ability to view and manage email accounts. Please access your emails directly via webmail (https://webmail.jimdo.com/) until this is resolved. We apologize for the inconvenience and are working to restore full functionality as quickly as possible.

  2. identified Jul 19, 2024, 01:40 PM UTC

    The third-party provider has identified the problem and is actively working on a resolution. Please continue to access your emails through webmail (https://webmail.jimdo.com/) in the meantime. We appreciate your patience and will notify you as soon as the issue is resolved.

  3. resolved Jul 21, 2024, 05:10 PM UTC

    We are pleased to inform you that the issue affecting the management and viewing of email accounts through our CMS has been resolved. Our third-party provider has successfully addressed the problem, and full functionality has been restored. You can now manage and view your email accounts directly through our CMS as usual. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

Read the full incident report →

Minor July 2, 2024

Jimdo Website Builder: Sites not accessible for some visitors

Detected by Pingoru
Jul 02, 2024, 02:53 PM UTC
Resolved
Jul 02, 2024, 06:21 PM UTC
Duration
3h 28m
Affected: Website DeliveryWebsite DeliveryImage DeliveryImage DeliveryContent Management SystemContent Management SystemUser-Content DeliveryUser Content DeliveryNameserverNameserverE-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific
Timeline · 4 updates
  1. investigating Jul 02, 2024, 02:53 PM UTC

    We are investigating reports of disruptions in website delivery, leading to displays of "invalid address" for some visitors. All affected websites are at the same time fully available to other users. This affects only Jimdo Website Builder (not Creator) sites.

  2. monitoring Jul 02, 2024, 04:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 02, 2024, 06:20 PM UTC

    This issue has now been resolved and corrected.

  4. resolved Jul 02, 2024, 06:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 20, 2024

Creator websites not accessible

Detected by Pingoru
Jun 20, 2024, 10:25 AM UTC
Resolved
Jun 20, 2024, 10:42 AM UTC
Duration
16m
Affected: Website DeliveryWebsite DeliveryImage DeliveryImage DeliveryContent Management SystemContent Management SystemUser-Content DeliveryUser Content DeliveryNameserverNameserverE-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific
Timeline · 4 updates
  1. identified Jun 20, 2024, 10:25 AM UTC

    Creator websites are currently not reachable. We have identified a possible cause and are working on a fix. We apologize for any inconveniences caused while we investigate and fix this issue!

  2. monitoring Jun 20, 2024, 10:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 20, 2024, 10:35 AM UTC

    The issue has been fixed. We're closely monitoring the system to prevent further outages.

  4. resolved Jun 20, 2024, 10:42 AM UTC

    The incident has been resolved. We apologize for the service interruption!

Read the full incident report →

Major June 4, 2024

Creator Webmail Outage3

Detected by Pingoru
Jun 04, 2024, 03:39 PM UTC
Resolved
Jun 04, 2024, 04:24 PM UTC
Duration
44m
Affected: E-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific
Timeline · 4 updates
  1. investigating Jun 04, 2024, 03:39 PM UTC

    Our webmail service provider is experiencing an ongoing issue with logging in to Webmail accounts. Our provider's engineering team has been notified and is looking into fixing the issue. We apologize for the inconvenience! In the meanwhile, access via local email clients (e.g. Thunderbird, Outlook, Apple Mail) should still be possible. For details, please check: https://status.apps.rackspace.com/

  2. investigating Jun 04, 2024, 03:43 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 04, 2024, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 04, 2024, 04:24 PM UTC

    This incident has been resolved.

Read the full incident report →