Jimdo experienced a major incident on June 13, 2025 affecting Website Delivery and Website Delivery and 1 more component, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Website DeliveryWebsite DeliveryImage DeliveryImage DeliveryContent Management SystemContent Management SystemUser-Content DeliveryUser Content DeliveryNameserverNameserver
Update timeline
- investigating Jun 13, 2025, 07:20 AM UTC
We are investigating an issue blocking users from creating new websites in the Creator tool. The Jimdo Website Builder (Dolphin) is not affected.
- investigating Jun 13, 2025, 07:27 AM UTC
We are continuing to investigate this issue.
- identified Jun 13, 2025, 07:27 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 13, 2025, 07:37 AM UTC
The incident is still under investigation. The error occurs intermittently. If you are affected, please try again after a few minutes.
- monitoring Jun 13, 2025, 08:20 AM UTC
The issue has been mitigated. We're continuing to monitor the systems and optimize stability.
- resolved Jun 13, 2025, 08:28 AM UTC
This incident has been resolved.