Jimdo experienced a major incident on December 5, 2025 affecting Website Delivery and Website Delivery and 1 more component, lasting 3h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Website DeliveryWebsite DeliveryContent Management SystemContent Management System
Update timeline
- identified Dec 05, 2025, 09:21 AM UTC
We’re currently experiencing availability issues with Jimdo websites and internal systems due to service disruptions at one of our infrastructure providers. This may affect the availability of Jimdo customers' websites and parts of our platform. We’re monitoring the situation closely and will update as soon as our infrastructure provider has resolved the situation.
- monitoring Dec 05, 2025, 09:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 05, 2025, 12:36 PM UTC
This incident has been resolved.