Jimdo Outage History

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Jimdo had 9 outages in the last 2 years totaling 53h 25m of downtime — averaging 0.4 incidents per month.

There were 9 Jimdo outages since June 5, 2025 totaling 53h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.jimdo-status.com

Minor March 11, 2026

Jimdo Creator: Website edits not refelected on public

Detected by Pingoru
Mar 11, 2026, 11:58 AM UTC
Resolved
Mar 11, 2026, 12:57 PM UTC
Duration
59m
Affected: Website DeliveryWebsite DeliveryImage DeliveryImage DeliveryContent Management SystemContent Management SystemUser-Content DeliveryUser Content DeliveryNameserverNameserverE-Mail Delivery System Central EuropeEmail ManagementE-Mail Delivery System North AmericaE-Mail Delivery System Asia / PacificWebmail
Timeline · 3 updates
  1. investigating Mar 11, 2026, 11:58 AM UTC

    We are investigating an issue where some changes made to Creator websites are not immediately published. We apologize for the interruption while we are looking to eliminated the cause.

  2. monitoring Mar 11, 2026, 12:43 PM UTC

    The issue has been resolved. Please refresh the browser window in case the last updates are not yet reflected.

  3. resolved Mar 11, 2026, 12:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 22, 2025

Creator CMS unavailable

Detected by Pingoru
Dec 22, 2025, 12:34 PM UTC
Resolved
Dec 23, 2025, 12:45 PM UTC
Duration
1d
Affected: Website DeliveryContent Management System
Timeline · 4 updates
  1. investigating Dec 22, 2025, 12:34 PM UTC

    The CMS for Jimdo Creator websites seems to be unavailable at the moment. We are investigating the cause. Web delivery of published websites should be unaffected.

  2. identified Dec 22, 2025, 12:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 22, 2025, 04:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 23, 2025, 12:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 5, 2025

Availability issues

Detected by Pingoru
Dec 05, 2025, 09:21 AM UTC
Resolved
Dec 05, 2025, 12:36 PM UTC
Duration
3h 14m
Affected: Website DeliveryWebsite DeliveryContent Management SystemContent Management System
Timeline · 3 updates
  1. identified Dec 05, 2025, 09:21 AM UTC

    We’re currently experiencing availability issues with Jimdo websites and internal systems due to service disruptions at one of our infrastructure providers. This may affect the availability of Jimdo customers' websites and parts of our platform. We’re monitoring the situation closely and will update as soon as our infrastructure provider has resolved the situation.

  2. monitoring Dec 05, 2025, 09:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 05, 2025, 12:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 29, 2025

Webmail access outage

Detected by Pingoru
Oct 29, 2025, 08:31 PM UTC
Resolved
Oct 30, 2025, 07:08 AM UTC
Duration
10h 37m
Affected: Webmail
Timeline · 3 updates
  1. identified Oct 29, 2025, 08:31 PM UTC

    We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

  2. identified Oct 30, 2025, 07:08 AM UTC

    Our email hoster has resolved the issue.

  3. resolved Oct 30, 2025, 07:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 19, 2025

Problems when trying to upgrade in Creator

Detected by Pingoru
Sep 19, 2025, 11:08 AM UTC
Resolved
Sep 19, 2025, 04:31 PM UTC
Duration
5h 23m
Affected: Content Management System
Timeline · 3 updates
  1. investigating Sep 19, 2025, 11:08 AM UTC

    We are currently experiencing an issue with our legacy website builder (Creator) where some customers might encounter problems when trying to upgrade to a new paid plan or upgrade an existing paid plan. Our team is actively working on a fix.

  2. monitoring Sep 19, 2025, 01:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 19, 2025, 04:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 3, 2025

Creator Email Accounts Disruption

Detected by Pingoru
Sep 03, 2025, 09:02 AM UTC
Resolved
Sep 03, 2025, 11:05 AM UTC
Duration
2h 3m
Affected: E-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific
Timeline · 2 updates
  1. investigating Sep 03, 2025, 09:02 AM UTC

    We’re currently experiencing a disruption affecting a subset of customer email accounts due to an issue with a third-party provider. Our team is closely monitoring the situation.

  2. resolved Sep 03, 2025, 11:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 1, 2025

PayPal experiencing issues with payments

Detected by Pingoru
Aug 01, 2025, 01:26 PM UTC
Resolved
Aug 01, 2025, 04:17 PM UTC
Duration
2h 50m
Affected: Website DeliveryImage DeliveryContent Management SystemUser Content DeliveryNameserver
Timeline · 2 updates
  1. identified Aug 01, 2025, 01:26 PM UTC

    PayPal is experiencing some issues with their payment platform which might cause errors while purchasing via PayPal, more info here: https://www.paypal-status.com/incident/production

  2. resolved Aug 01, 2025, 04:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 13, 2025

Signup process for Creator websites not working

Detected by Pingoru
Jun 13, 2025, 07:20 AM UTC
Resolved
Jun 13, 2025, 08:28 AM UTC
Duration
1h 8m
Affected: Website DeliveryWebsite DeliveryImage DeliveryImage DeliveryContent Management SystemContent Management SystemUser-Content DeliveryUser Content DeliveryNameserverNameserverE-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific
Timeline · 6 updates
  1. investigating Jun 13, 2025, 07:20 AM UTC

    We are investigating an issue blocking users from creating new websites in the Creator tool. The Jimdo Website Builder (Dolphin) is not affected.

  2. investigating Jun 13, 2025, 07:27 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 13, 2025, 07:27 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jun 13, 2025, 07:37 AM UTC

    The incident is still under investigation. The error occurs intermittently. If you are affected, please try again after a few minutes.

  5. monitoring Jun 13, 2025, 08:20 AM UTC

    The issue has been mitigated. We're continuing to monitor the systems and optimize stability.

  6. resolved Jun 13, 2025, 08:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 5, 2025

Jimdo Dashboard Unavailable

Detected by Pingoru
Jun 05, 2025, 06:09 AM UTC
Resolved
Jun 05, 2025, 09:06 AM UTC
Duration
2h 57m
Affected: Website DeliveryWebsite DeliveryImage DeliveryImage DeliveryContent Management SystemContent Management SystemUser-Content DeliveryUser Content DeliveryNameserverNameserverE-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific
Timeline · 4 updates
  1. investigating Jun 05, 2025, 06:09 AM UTC

    Jimdo users are currently unable to access their dashboards, so that editing websites is not possible. Our engineering teams are investigating the issue and working on a fix.

  2. monitoring Jun 05, 2025, 08:44 AM UTC

    A fix was implemented and we are now closely monitoring the systems.

  3. monitoring Jun 05, 2025, 09:06 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 05, 2025, 09:06 AM UTC

    This incident has been resolved.

Read the full incident report →