Jellyfish Outage History

Jellyfish is up right now

Jellyfish had 5 outages in the last 2 years totaling 30h 28m of downtime — averaging 0.2 incidents per month.

There were 5 Jellyfish outages since November 21, 2024 totaling 30h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.jellyfish.co

Notice October 20, 2025

Widespread AWS Outage Affecting Jellyfish App

Detected by Pingoru
Oct 20, 2025, 01:56 PM UTC
Resolved
Oct 21, 2025, 11:35 AM UTC
Duration
21h 39m
Affected: Web ApplicationData Ingestion
Timeline · 5 updates
  1. investigating Oct 20, 2025, 01:56 PM UTC

    Ongoing widespread AWS outage is affecting some Jellyfish services. The web app is currently unavailable and we are actively working to mitigate.

  2. identified Oct 20, 2025, 06:59 PM UTC

    AWS is rolling mitigations through us-east. The Jellyfish web app is back, though some underlying services like DFO report generation and data ingestion may still be affected. We are continuing to monitor the situation and will post updates here.

  3. monitoring Oct 21, 2025, 12:44 AM UTC

    The AWS Incident has been resolved, and Jellyfish infrastructure is operational. We are continuing to monitor some dependencies on other 3rd parties. Data processing is still delayed.

  4. monitoring Oct 21, 2025, 02:08 AM UTC

    All services are operational. We are continuing to monitor.

  5. resolved Oct 21, 2025, 11:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 27, 2025

App Down

Detected by Pingoru
May 27, 2025, 01:12 PM UTC
Resolved
May 27, 2025, 04:46 PM UTC
Duration
3h 33m
Affected: Web Application
Timeline · 6 updates
  1. identified May 27, 2025, 01:55 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified May 27, 2025, 01:57 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 27, 2025, 02:03 PM UTC

    We've identified a fault in one of our third-party providers and are actively working towards a way to mitigate.

  4. monitoring May 27, 2025, 03:32 PM UTC

    Our third party service provider issue has been mitigated. We are currently monitoring our system to ensure our service's stability.

  5. monitoring May 27, 2025, 04:46 PM UTC

    After monitoring our systems for the past hour we've determined that the fix deployed by our vendor was successful and our web application has returned to normal operation.

  6. resolved May 27, 2025, 04:46 PM UTC

    This incident was successfully resolved at 11:46AM EST.

Read the full incident report →

Major March 19, 2025

App Unavailable

Detected by Pingoru
Mar 19, 2025, 02:49 PM UTC
Resolved
Mar 19, 2025, 07:24 PM UTC
Duration
4h 35m
Affected: Web Application
Timeline · 3 updates
  1. investigating Mar 19, 2025, 02:49 PM UTC

    Jellyfish is currently unavailable. We are actively investigating and will resolve as quickly as possible. We apologize for the inconvenience.

  2. monitoring Mar 19, 2025, 03:12 PM UTC

    Jellyfish is now available, we are continuing to monitor the situation.

  3. resolved Mar 19, 2025, 07:24 PM UTC

    This incident has been resolved. Thank you for your patience.

Read the full incident report →

Major November 21, 2024

App unavailable

Detected by Pingoru
Nov 21, 2024, 05:13 PM UTC
Resolved
Nov 21, 2024, 05:53 PM UTC
Duration
40m
Affected: Web Application
Timeline · 2 updates
  1. identified Nov 21, 2024, 07:37 PM UTC

    The Jellyfish web app may be unavailable for some users. We are investigating.

  2. resolved Nov 21, 2024, 07:37 PM UTC

    This incident has been resolved.

Read the full incident report →