JazzHR incident

Interview Scheduling Error

Major Resolved View vendor source →

JazzHR experienced a major incident on August 23, 2024 affecting Application, lasting 4h 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2024, 09:03 PM UTC
Resolved
Aug 24, 2024, 01:56 AM UTC
Duration
4h 53m
Detected by Pingoru
Aug 23, 2024, 09:03 PM UTC

Affected components

Application

Update timeline

  1. investigating Aug 23, 2024, 09:03 PM UTC

    Users may experience an "Uncaught PHP Exception" error in JazzHR when scheduling interviews. Our team is currently investigating.

  2. investigating Aug 23, 2024, 09:14 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 23, 2024, 09:51 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Aug 24, 2024, 01:56 AM UTC

    The issue has been resolved.