JazzHR incident

Search Framework - Performance Degradation

Major Resolved View vendor source →

JazzHR experienced a major incident on September 24, 2024 affecting Application, lasting 5h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2024, 02:09 PM UTC
Resolved
Sep 24, 2024, 07:11 PM UTC
Duration
5h 1m
Detected by Pingoru
Sep 24, 2024, 02:09 PM UTC

Affected components

Application

Update timeline

  1. investigating Sep 24, 2024, 02:09 PM UTC

    Our search framework is experiencing degraded behavior. New candidate searches & in-app notifications will be experiencing delays.. Our engineers are actively investigating

  2. investigating Sep 24, 2024, 02:20 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 24, 2024, 04:24 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 24, 2024, 06:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 24, 2024, 07:11 PM UTC

    This incident has been resolved.