JazzHR experienced a critical incident on September 30, 2024 affecting Application, lasting 2h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- investigating Sep 30, 2024, 06:09 AM UTC
We are currently experiencing a complete outage of JazzHR and all associated backend services. Our team is actively investigating the issue to identify the root cause and restore functionality as quickly as possible. We appreciate your patience during this time and will provide updates as more information becomes available.
- monitoring Sep 30, 2024, 08:32 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 30, 2024, 08:33 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 30, 2024, 08:56 AM UTC
This incident has been resolved.