JazzHR experienced a minor incident on October 9, 2024 affecting Application, lasting 17h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 09, 2024, 01:34 PM UTC
We've identified an issue with one of our services impacting candidate search, notifications & legacy workflow reporting. We are currently implementing a fix.
- identified Oct 09, 2024, 02:43 PM UTC
We’re experiencing an issue affecting candidate search, duplicate candidates, notifications, and merging. While the search is functional, the data may not be up to date. Our team is working to resolve this as soon as possible.
- identified Oct 09, 2024, 07:26 PM UTC
Candidate search, notifications, and legacy workflow reporting features are back in service. The data for Candidate search and notifications are still lagging behind, however, our team is actively working on restoration of that data.
- monitoring Oct 10, 2024, 07:02 AM UTC
A fix has been implemented, and we are now monitoring.
- resolved Oct 10, 2024, 07:27 AM UTC
This incident has been resolved.