Jam Outage History

Jam is up right now

Pingoru has recorded 44 incidents for Jam: 6 in the last 12 months and 0 in the last 90 days.

Source: jam.instatus.com

44incidents recorded
6last 12 months
0last 90 days
3 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Jam in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026218 of 720 (2%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202622 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 744 (0%)
November 202600 of 3 (0%)

Incidents, newest first

Minor July 16, 2026 Jam upload delays 2h 17m

Started Jul 16, 2026, 09:25 PM UTC· resolved Jul 16, 2026, 11:43 PM UTC

  1. resolved Jul 16, 2026, 09:25 PM UTC

    We are currently investigating an incident where Jam uploads are backed up and taking a long time to upload to the dashboard. The jams are saved and stored, but our queue of uploads is backed up..

  2. resolved Jul 16, 2026, 11:43 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor April 14, 2026 Issue with Jam extension loading. 17h 40m

Started Apr 14, 2026, 02:39 PM UTC· resolved Apr 15, 2026, 08:19 AM UTC

  1. identified Apr 14, 2026, 02:39 PM UTC

    We have identified an issue where the Jam extension does not load after the recent Chromium update. We are currently working on a fix. .

  2. identified Apr 14, 2026, 05:43 PM UTC

    The incident involving the extension not loading properly has been resolved. Please upgrade to extension version `5.61.3.`.

  3. resolved Apr 15, 2026, 08:19 AM UTC

    The issue is resolved, the fix is implemented on the latest extension version (5.61.3). .

Read the full incident report →

Major November 18, 2025 Intermittent errors on Jam due to the Cloudflare outage 54m

Started Nov 18, 2025, 03:31 PM UTC· resolved Nov 18, 2025, 04:26 PM UTC

  1. identified Nov 18, 2025, 03:31 PM UTC

    We are currently experiencing some intermittent errors with Jam due to the global cloudflare outage. We are currently monitoring the situation and will update this page once it is completely resolved..

  2. resolved Nov 18, 2025, 04:26 PM UTC

    This incident has been resolved. We are no longer seeing degraded performance or outages due to the cloud flare outage. Jam should be operating as expected..

Read the full incident report →

Minor October 2, 2025 System issue affecting access to certain features 1h 46m

Started Oct 02, 2025, 08:32 PM UTC· resolved Oct 02, 2025, 10:18 PM UTC

  1. investigating Oct 02, 2025, 08:32 PM UTC

    We are currently investigating an outage using the Intercom integration. .

  2. identified Oct 02, 2025, 08:32 PM UTC

    We are continuing to work on a fix for this incident..

  3. monitoring Oct 02, 2025, 09:50 PM UTC

    We implemented a fix and are currently monitoring the result..

  4. monitoring Oct 02, 2025, 09:51 PM UTC

    We implemented a fix and are currently monitoring the result..

  5. resolved Oct 02, 2025, 10:18 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor August 29, 2025 Login page issue causing Jam not to load. 1h 40m

Started Aug 29, 2025, 05:14 PM UTC· resolved Aug 29, 2025, 06:54 PM UTC

  1. identified Aug 29, 2025, 05:14 PM UTC

    We are currently investigating this incident. Users will not be able to login at this time. We are hoping this will be resolved quickly..

  2. resolved Aug 29, 2025, 06:15 PM UTC

    This incident has been resolved and we are monitoring for any changes. .

  3. monitoring Aug 29, 2025, 06:15 PM UTC

    We have implemented a fix and Jam should be operational again. We will continue to monitor the situation.

  4. resolved Aug 29, 2025, 06:54 PM UTC

    This incident has been resolved, and we will continue to monitor..

Read the full incident report →

Minor July 28, 2025 Issues with SSO users 28m

Started Jul 28, 2025, 06:32 PM UTC· resolved Jul 28, 2025, 07:00 PM UTC

  1. identified Jul 28, 2025, 06:32 PM UTC

    There is an issue impacting our SSO users. We have identified the cause and a fix is currently being implemented..

  2. resolved Jul 28, 2025, 07:00 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor June 12, 2025 Our cloud provider is having an incident and jam is affected. 3h 9m

Started Jun 12, 2025, 06:12 PM UTC· resolved Jun 12, 2025, 09:22 PM UTC

  1. investigating Jun 12, 2025, 06:12 PM UTC

    We are currently investigating this incident..

  2. resolved Jun 12, 2025, 09:22 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor February 4, 2025 Service is Degraded 3h

Started Feb 04, 2025, 04:36 PM UTC· resolved Feb 04, 2025, 07:37 PM UTC

  1. identified Feb 04, 2025, 04:36 PM UTC

    Service is degraded and videos may be delayed to load on the dashboard. No recorded videos are lost. Posting while using integrations may also be affected. .

  2. resolved Feb 04, 2025, 07:37 PM UTC

    This incident has been resolved..

Read the full incident report →