Jam incident

System issue affecting access to certain features

Minor Resolved View vendor source →

Jam experienced a minor incident on October 2, 2025, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 08:32 PM UTC
Resolved
Oct 02, 2025, 10:18 PM UTC
Duration
1h 46m
Detected by Pingoru
Oct 02, 2025, 08:32 PM UTC

Update timeline

  1. investigating Oct 02, 2025, 08:32 PM UTC

    We are currently investigating an outage using the Intercom integration. .

  2. identified Oct 02, 2025, 08:32 PM UTC

    We are continuing to work on a fix for this incident..

  3. monitoring Oct 02, 2025, 09:50 PM UTC

    We implemented a fix and are currently monitoring the result..

  4. monitoring Oct 02, 2025, 09:51 PM UTC

    We implemented a fix and are currently monitoring the result..

  5. resolved Oct 02, 2025, 10:18 PM UTC

    This incident has been resolved..