Jam incident

Issues with SSO users

Minor Resolved View vendor source →

Jam experienced a minor incident on July 28, 2025, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2025, 06:32 PM UTC
Resolved
Jul 28, 2025, 07:00 PM UTC
Duration
28m
Detected by Pingoru
Jul 28, 2025, 06:32 PM UTC

Update timeline

  1. identified Jul 28, 2025, 06:32 PM UTC

    There is an issue impacting our SSO users. We have identified the cause and a fix is currently being implemented..

  2. resolved Jul 28, 2025, 07:00 PM UTC

    This incident has been resolved..