Iugu incident

Instabilidade de na API do Checkout

Major Resolved View vendor source →

Iugu experienced a major incident on May 6, 2025 affecting Checkout, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2025, 01:36 PM UTC
Resolved
May 06, 2025, 04:47 PM UTC
Duration
3h 11m
Detected by Pingoru
May 06, 2025, 01:36 PM UTC

Affected components

Checkout

Update timeline

  1. identified May 06, 2025, 01:36 PM UTC

    Estamos com uma instabilidade na API do Checkout. Nossos engenheiros já estão atuando para restabelecer o sistema o mais rápido possível.

  2. resolved May 06, 2025, 04:47 PM UTC

    O ambiente foi normalizado e a API está operacional.