itsmeDigitalID incident

itsme® Non Production Environment Issue

Critical Resolved View vendor source →

itsmeDigitalID experienced a critical incident on September 6, 2023 affecting Non Production and Non Production, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2023, 10:56 AM UTC
Resolved
Sep 06, 2023, 11:05 AM UTC
Duration
9m
Detected by Pingoru
Sep 06, 2023, 10:56 AM UTC

Affected components

Non ProductionNon Production

Update timeline

  1. investigating Sep 06, 2023, 10:56 AM UTC

    Dear Partner, itsme® Non Production environment currently experiences service degradation. Our technical teams are investigating and working on a solution to resolve the issue as fast as possible. We apologize for any inconvenience this may cause. Best regards, Operations Team [email protected]

  2. resolved Sep 06, 2023, 11:05 AM UTC

    Dear Partner, itsme® Non Production environment service has been restored. We apologize for any inconvenience this may have caused. Best regards, Operations Team [email protected]