itslearning Outage History

itslearning is up right now

Pingoru has recorded 51 incidents for itslearning: 22 in the last 12 months and 5 in the last 90 days.

Source: status.itslearning.com

51incidents recorded
22last 12 months
5last 90 days
10 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct5%
Pingoru began tracking itslearning in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026224 of 720 (3%)
May 202622 of 744 (0%)
June 20263123 of 720 (17%)
July 202612 of 744 (0%)
August 2026325 of 744 (3%)
September 202612 of 720 (0%)
October 2026126 of 572 (5%)

Incidents, newest first

Minor May 9, 2025 Microsoft Office files - intermittent issues 2d 22h itslearning

Started May 09, 2025, 06:29 AM UTC· resolved May 12, 2025, 05:17 AM UTC

  1. investigating May 09, 2025, 06:29 AM UTC

    We are currently investigating intermittent problems opening office files. The first indications point towards problems on Microsoft side but we will continue our investigations.

  2. investigating May 09, 2025, 06:36 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 09, 2025, 09:11 AM UTC

    All findings so far points towards intermittent problems at one of Microsoft office clusters. We have reached out to Microsoft with our findings.

  4. resolved May 12, 2025, 05:17 AM UTC

    Issue was confirmed as a Microsoft service/hosting problem.

Read the full incident report →

Notice March 31, 2025 Unexpected errors in itslearning for a short period on Monday March 31. 1h 16m

Started Mar 31, 2025, 10:00 AM UTC· resolved Mar 31, 2025, 11:16 AM UTC

  1. resolved Mar 31, 2025, 10:48 AM UTC

    Some users may have experienced unexpected errors or general performance issues for about 14 minutes from 12:02 PM CET on Monday March 31. The issue was resolved at 12:16PM. We apologize for any inconvenience this issue may have caused.

Read the full incident report →

Notice January 30, 2025 Not able to open surveys. 24m itslearning

Started Jan 30, 2025, 09:59 AM UTC· resolved Jan 30, 2025, 10:23 AM UTC

  1. investigating Jan 30, 2025, 09:59 AM UTC

    We are aware of an issue that affects the Survey feature. We are investigating the issue.

  2. monitoring Jan 30, 2025, 10:04 AM UTC

    We have implemented a fix.

  3. resolved Jan 30, 2025, 10:23 AM UTC

    The issue has been resolved. We apologize for any inconvenience this issue may have caused.

Read the full incident report →

Notice January 22, 2025 Some users are not able to login. 5h 57m itslearning

Started Jan 22, 2025, 11:42 AM UTC· resolved Jan 22, 2025, 05:40 PM UTC

  1. investigating Jan 22, 2025, 11:42 AM UTC

    We are aware of an issue causing some users to not be able to login. We are investigating the issue.

  2. identified Jan 22, 2025, 12:04 PM UTC

    We are working to implement a fix.

  3. identified Jan 22, 2025, 02:43 PM UTC

    We are continuing to work on implementing a fix.

  4. identified Jan 22, 2025, 04:09 PM UTC

    We are working on a fix for the issue.

  5. resolved Jan 22, 2025, 05:40 PM UTC

    The issue has been resolved. We apologize for any inconvenience that this issue caused.

Read the full incident report →

Notice January 21, 2025 Not able to open pages. 14m itslearning

Started Jan 21, 2025, 12:05 PM UTC· resolved Jan 21, 2025, 12:20 PM UTC

  1. investigating Jan 21, 2025, 12:05 PM UTC

    We are aware of an issue where opening pages results in an error. We are investigating the issue.

  2. monitoring Jan 21, 2025, 12:15 PM UTC

    We have implemented a fix.

  3. resolved Jan 21, 2025, 12:20 PM UTC

    The issue has been resolved. We apologize for any inconvenience that this issue caused.

Read the full incident report →

Notice December 16, 2024 Connectivity issues for some users. 1h 9m itslearning

Started Dec 16, 2024, 09:25 AM UTC· resolved Dec 16, 2024, 10:34 AM UTC

  1. investigating Dec 16, 2024, 09:25 AM UTC

    We are aware that some users are seeing a timeout error when trying to connect to itslearning. We are investigating the issue.

  2. identified Dec 16, 2024, 09:32 AM UTC

    We have identified the issue and are working on a fix.

  3. monitoring Dec 16, 2024, 09:42 AM UTC

    A fix has been implemented. Affected users should no longer be getting a timeout error.

  4. resolved Dec 16, 2024, 10:34 AM UTC

    The issue has been resolved. We apologize for any inconvenience this issue may have caused.

Read the full incident report →

Notice December 13, 2024 Issue with the Survey feature. 58m itslearning

Started Dec 13, 2024, 08:53 AM UTC· resolved Dec 13, 2024, 09:52 AM UTC

  1. investigating Dec 13, 2024, 08:53 AM UTC

    We are aware of an issue with Survey, where users are not able to create or open surveys. We are investigating the issue.

  2. identified Dec 13, 2024, 09:41 AM UTC

    We have identified the underlying issue and are working on a fix.

  3. monitoring Dec 13, 2024, 09:49 AM UTC

    We have deployed a fix for the issue.

  4. resolved Dec 13, 2024, 09:52 AM UTC

    The issue has been resolved. We apologize for any inconvenience this issue may have caused.

Read the full incident report →

Notice December 3, 2024 Issue with loading instant messages. 25m itslearning

Started Dec 03, 2024, 11:13 AM UTC· resolved Dec 03, 2024, 11:38 AM UTC

  1. investigating Dec 03, 2024, 11:13 AM UTC

    We are aware that some users are not able to load messages in instant messaging. We are looking into the issue.

  2. monitoring Dec 03, 2024, 11:36 AM UTC

    We have implemented a fix and are monitoring the results.

  3. resolved Dec 03, 2024, 11:38 AM UTC

    The issue has been resolved.

Read the full incident report →

Notice November 19, 2024 Slowness or unavailability for a brief period this morning. –

Started Nov 19, 2024, 07:40 AM UTC· resolved Nov 19, 2024, 07:40 AM UTC

  1. resolved Nov 19, 2024, 08:08 AM UTC

    Some users may have experienced a few minutes of slowness or unavailability this morning around 08:40 CET. We apologize for any inconvenience this issue may have caused.

Read the full incident report →

Notice November 18, 2024 Some users may have experienced slowness this morning. 31m

Started Nov 18, 2024, 07:55 AM UTC· resolved Nov 18, 2024, 08:26 AM UTC

  1. resolved Nov 18, 2024, 10:36 AM UTC

    Some users may have experienced issues with latency and or unavailability this morning between 08:55 and 09:26 CET. The issue was resolved at 09:26 CET. We apologize for any inconvenience this issue may have caused.

Read the full incident report →

Notice November 15, 2024 Slowness or degraded performance. 1h 22m itslearning

Started Nov 15, 2024, 10:54 AM UTC· resolved Nov 15, 2024, 12:16 PM UTC

  1. investigating Nov 15, 2024, 10:54 AM UTC

    Some users may be experiencing slowness or degraded performance in parts of itslearning. We are aware of the issue and are investigating.

  2. investigating Nov 15, 2024, 11:11 AM UTC

    We are aware that some users may not be able to login. We are investigating the issue.

  3. monitoring Nov 15, 2024, 11:27 AM UTC

    We have implemented a fix and are monitoring the results.

  4. resolved Nov 15, 2024, 12:16 PM UTC

    The issue has been resolved. We apologize for any inconvenience this incident may have caused.

Read the full incident report →