ISL Online incident
ISL Online Cloud - Login issue (too many failed attempts) - 2023-06-15
ISL Online experienced a notice incident on June 15, 2023 affecting Africa and Asia and 1 more component, lasting 4h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 15, 2023, 08:39 AM UTC
We have identified an issue affecting a small amount of ISL Online Cloud users preventing successfull login. Users experienced an issue which caused the "Too many failed login attempts. Please try again later." error. We have implemented a solution for the issue affecting these login attempts. Our team is closely monitoring the situation to ensure that the solution is effective and stable. We apologize for any inconvenience this may have caused and will continue to provide updates on the situation.
- resolved Jun 15, 2023, 12:41 PM UTC
We have resolved the issue affecting ISL Online Cloud users preventing successful login. The service is fully operational, and our team is continuing to monitor the situation to ensure that there are no further issues. We apologize for any inconvenience this may have caused and appreciate your patience during this time.