ISL Online incident
ISL Online Cloud - Recaptcha login issue - 2023-09-20
ISL Online experienced a minor incident on September 20, 2023 affecting Africa and Asia and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 20, 2023, 11:49 AM UTC
We have identified the root cause of the issue affecting ISL Online users with logging in to the ISL Online website. Our team is working to develop and implement a solution as quickly as possible. We apologize for any inconvenience this may cause and will continue to provide updates on our progress.
- identified Sep 20, 2023, 11:49 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 20, 2023, 11:50 AM UTC
We have implemented a solution to the issue affecting ISL Online users with logging in to the ISL Online website. Our team is closely monitoring the situation to ensure that the solution is effective and stable. We apologize for any inconvenience this may have caused and will continue to provide updates on the situation.
- resolved Sep 20, 2023, 12:56 PM UTC
We have resolved the issue affecting ISL Online users with logging in to the ISL Online website. The service is fully operational, and our team is continuing to monitor the situation to ensure that there are no further issues. We apologize for any inconvenience this may have caused and appreciate your patience during this time.