ISL Online incident

ISL Online - Phishing emails being sent - 2023-11-06

Notice Resolved View vendor source →

ISL Online experienced a notice incident on November 6, 2023 affecting Africa and Asia and 1 more component, lasting 62d 22h. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2023, 02:45 PM UTC
Resolved
Jan 08, 2024, 12:48 PM UTC
Duration
62d 22h
Detected by Pingoru
Nov 06, 2023, 02:45 PM UTC

Affected components

AfricaAsiaHelp PagesAustraliaOnline ShopEuropePartners PortalNorth AmericaREST APISouth America

Update timeline

  1. identified Nov 06, 2023, 02:45 PM UTC

    Phishing emails are being sent that are using ISL Online's name. The emails are formatted to look like they are sent from ISL Online and contain a link to a 3rd party website. We strongly recommend our users to exercise caution and avoid clicking any links in these and other similar emails. You can check if the email is sent by a legitimate ISL Online source by confirming that the sender's email domain is "@islonline.com". If you are unsure whether an email you received is legitimate, we kindly ask you to forward the email to [email protected] and our team will gladly assist you further.

  2. resolved Jan 08, 2024, 12:48 PM UTC

    This incident has been resolved.