Irisity incident

IRIS+ and innoVi CM Services Degradation Notice

Minor Resolved View vendor source →

Irisity experienced a minor incident on December 17, 2025 affecting Portal and login page and Portal and login page and 1 more component, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 09:28 AM UTC
Resolved
Dec 18, 2025, 12:49 PM UTC
Duration
1d 3h
Detected by Pingoru
Dec 17, 2025, 09:28 AM UTC

Affected components

Portal and login pagePortal and login pageMonitor tab with alarm handlingMonitor tab with alarm handling

Update timeline

  1. investigating Dec 17, 2025, 09:28 AM UTC

    Dear customer, We are experiencing slow response times on multiple components. We are investigating the underlying issue. We will keep you updated as we get more information on this issue. Thank you, Team @ Irisity

  2. monitoring Dec 17, 2025, 01:13 PM UTC

    A fix has been implemented and we are currently monitoring the results.

  3. resolved Dec 18, 2025, 12:49 PM UTC

    Dear Customer, The slow response times previously observed on some components have now returned to normal levels. Our monitoring confirms that performance is stable, and no further impact is expected at this time. We will continue to keep an eye on the system to ensure it remains stable. Best regards Team @ Irisity