IPRoyal incident

Temporary Issue with Datacenter proxies in South Africa

Major Resolved View vendor source →

IPRoyal experienced a major incident on May 19, 2026 affecting Africa DC, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 09:25 AM UTC
Resolved
May 19, 2026, 11:47 AM UTC
Duration
2h 22m
Detected by Pingoru
May 19, 2026, 09:25 AM UTC

Affected components

Africa DC

Update timeline

  1. investigating May 19, 2026, 09:25 AM UTC

    We are experiencing unexpected downtime with our Datacenter proxies in South Africa. Location: South Africa Detected: 2026-05-19 08:00 UTC Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

  2. identified May 19, 2026, 09:25 AM UTC

    We are currently experiencing a large-scale DDoS attack affecting parts of our network infrastructure. We understand the disruption this causes and are treating this as a priority incident. Some customers may experience intermittent connectivity issues, increased latency, or timeouts while mitigation work continues. Our technical teams are actively working with our DDoS mitigation and upstream network partners to manage the impact. We will continue to share updates as the situation develops.

  3. resolved May 19, 2026, 11:47 AM UTC

    This incident has been resolved.