ionos.co.uk incident

Disruption in Cloud Servers

Minor Resolved View vendor source →

ionos.co.uk experienced a minor incident on July 6, 2026 affecting Cloud Server and VPS, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 10:24 AM UTC
Resolved
Jul 08, 2026, 09:28 AM UTC
Duration
1d 23h
Detected by Pingoru
Jul 06, 2026, 10:24 AM UTC

Affected components

Cloud ServerVPS

Update timeline

  1. investigating Jul 06, 2026, 10:24 AM UTC

    We are currently experiencing a technical disruption that may prevent some customers from successfully rebooting their VPS.

  2. identified Jul 06, 2026, 02:24 PM UTC

    We have eliminated the disruption for some of those affected.

  3. identified Jul 06, 2026, 08:25 PM UTC

    We are still working on resolving the technical issue. Thank you for your patience.

  4. identified Jul 07, 2026, 01:52 AM UTC

    Our team is continuing to work on this issue. We will post an update as soon as new information becomes available.

  5. identified Jul 07, 2026, 09:17 AM UTC

    Our team is continuing to work on this issue. Thank you for your patience.

  6. identified Jul 07, 2026, 09:54 AM UTC

    We have found the cause for the disruption and are working on resolving it.

  7. identified Jul 07, 2026, 03:48 PM UTC

    We have successfully minimised the disruption and are working to completely resolve it as soon as possible.

  8. resolved Jul 08, 2026, 09:28 AM UTC

    The issue has been resolved.