ionos.co.uk incident

Limited functionality of Support Tools

Minor Resolved View vendor source →

ionos.co.uk experienced a minor incident on May 5, 2026 affecting Support Tool, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 09:59 AM UTC
Resolved
May 05, 2026, 10:14 AM UTC
Duration
15m
Detected by Pingoru
May 05, 2026, 09:59 AM UTC

Affected components

Support Tool

Update timeline

  1. identified May 05, 2026, 09:59 AM UTC

    Due to a technical issue with our Support Tools, queries are processed late and some of the actions you request from our agents may not be performed at that time. Additionally, our Customer Service is not able to answer all questions related to your account.

  2. resolved May 05, 2026, 10:14 AM UTC

    The issue has been resolved.