Invoca incident

Dynamic Number Insertion Failure to Replace Numbers

Notice Resolved View vendor source →

Invoca experienced a notice incident on March 14, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2025, 07:00 PM UTC
Resolved
Mar 14, 2025, 07:00 PM UTC
Duration
—
Detected by Pingoru
Mar 14, 2025, 07:00 PM UTC

Update timeline

  1. resolved Mar 16, 2025, 01:00 AM UTC

    Invoca deployed an update on Friday 2025-03-14 at 12.54 PM MT that inadvertently impacted dynamic number insertion on some customer websites via the Invoca Tag. This incident was identified and resolved as of today 2025-03-15 at 6:15 PM MT. Calls to static phone numbers or calls already in progress would not have been impacted by this incident. If you have any questions or continue to experience any issues with dynamic number insertion, please reach out to our support team for further review.