Invoca experienced a minor incident on June 12, 2025 affecting Transcriptions, lasting 2h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 08:25 PM UTC
Due to an ongoing outage with GCP, we are seeing delays in transcription(signal, sentiment, summary) as well as a small amount of failures on new and in progress calls. We are continuing to monitor until delays are caught up and GCP has notified all services are restored.
- investigating Jun 12, 2025, 08:34 PM UTC
Due to an ongoing outage with GCP, we are seeing delays in transcription(signal, summary) as well as a small amount of failures on new and in progress calls. We are continuing to monitor until delays are caught up and GCP has notified all services are restored.
- monitoring Jun 12, 2025, 09:31 PM UTC
We are now caught up on all transcription delays and all new calls are processing as expected. We are continuing to monitor.
- resolved Jun 12, 2025, 10:51 PM UTC
We are now caught up on all transcription delays and all new calls are processing as expected. GCP has also confirmed all services are fully restored on their end.