INVERS experienced a minor incident on September 2, 2025 affecting CloudBoxx 4G (LTE / 2G) and CloudBoxx 3G (3G / 2G), lasting 5h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2025, 07:02 AM UTC
We currently experience cellular connectivity issues affecting CloudBoxx 3G and 4G devices. CB 1020 is unaffected. We are investigating.
- investigating Sep 02, 2025, 07:16 AM UTC
We have escalated this incident with our connectivity provider.
- identified Sep 02, 2025, 07:28 AM UTC
Our connectivity provider has identified the issue and is working on a resolution.
- identified Sep 02, 2025, 08:35 AM UTC
Our connectivity provider is continuing to work on a fix for this issue.
- monitoring Sep 02, 2025, 09:19 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Sep 02, 2025, 09:50 AM UTC
Unfortunately, the issue started to reappear. We have pushed our connectivity provider once again.
- monitoring Sep 02, 2025, 11:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2025, 12:21 PM UTC
This incident has been resolved.