INVERS incident

Delays in processing support tickets via the ticket system

Minor Resolved View vendor source →

INVERS experienced a minor incident on December 5, 2025 affecting Ticket system, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:06 AM UTC
Resolved
Dec 05, 2025, 09:12 AM UTC
Duration
6m
Detected by Pingoru
Dec 05, 2025, 09:06 AM UTC

Affected components

Ticket system

Update timeline

  1. identified Dec 05, 2025, 09:06 AM UTC

    There are currently delays in processing support tickets via the ticket system (support.invers.com). Our partner (ticket system provider) has been informed. Support via telephone or direct email is not affected.

  2. monitoring Dec 05, 2025, 09:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 05, 2025, 09:12 AM UTC

    This incident has been resolved.