InterviewStream Outage History
InterviewStream is up right nowPingoru has recorded 50 incidents for InterviewStream: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 2 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 583 (0%) |
Incidents, newest first
Critical May 8, 2026 Unable to Access HireBar 1h 39m interviewstream builder
Started May 08, 2026, 05:23 PM UTC· resolved May 08, 2026, 07:03 PM UTC
- identified May 08, 2026, 05:23 PM UTC
We are investigating an incident with hirebar.com impacting access. Users may experience an error message when attempting to access the hirebar.com site. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com
- identified May 08, 2026, 05:24 PM UTC
We have identified the problem and are working on implementing a fix. Users may continue to experience an error message when attempting to access hirebar.com. We will continue to provide updates as we learn more. Thank you for your patience and our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.com
- resolved May 08, 2026, 07:03 PM UTC
The issue impacting login access to hirebar.com has been resolved. The platform has been restored and is fully operational. If you experience any further issues, please contact our support team. Thank you for your patience and understanding. interviewstream Technical Support https://support.interviewstream.com
- postmortem May 08, 2026, 07:32 PM UTC
**Root Cause:** * The incident was caused by an infrastructure-level service disruption with AWS within a cloud hosting availability zone, which impacted database connectivity and platform availability. **Resolution Details:** * The AWS issue was mitigated, database services recovered successfully, and platform access was fully restored. **Remediation Items:** * We are reviewing resiliency, monitoring, and recovery configurations to help reduce the impact of similar infrastructure-related incidents in the future. Our team will continue to monitor closely.
Critical January 8, 2026 Unable to Access rivs.com 7h 29m interviewstream on demand, interviewstream connect, interviewstream scheduler, interviewstream builder and 3 more
Started Jan 08, 2026, 08:36 PM UTC· resolved Jan 09, 2026, 04:05 AM UTC
- investigating Jan 08, 2026, 08:36 PM UTC
We are investigating an incident with rivs.com impacting access. Users may experience an error message when attempting to access the rivs.com site. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com
- identified Jan 08, 2026, 10:08 PM UTC
We have identified the problem and are working on implementing a fix. Users may continue to experience an error message when attempting to access http://login.rivs.com/. We will continue to provide updates as we learn more. Thank you for your patience and our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.com
- monitoring Jan 09, 2026, 01:45 AM UTC
A fix has been implemented, and we are actively monitoring the results. Thank you for your patience and understanding. Best Regards, interviewstream support https://support.interviewstream.com
- resolved Jan 09, 2026, 04:05 AM UTC
The issue impacting login access to https://login.rivs.com/ has been resolved. The platform has been restored and is fully operational. If you experience any further issues, please contact our support team. Thank you for your patience and understanding. interviewstream Technical Support https://support.interviewstream.com
- postmortem Jan 14, 2026, 09:50 PM UTC
### **Root Cause:** * The incident was caused by inaccessible deployment files combined with server resource settings that exceeded system capacity, leading to failed deployments and service instability. ### **Resolution Details:** * Our development team identified and corrected the configurations. Restoring normal platform functionality for all users. ### **Remediation Items:** * To prevent this from happening again, we’re improving how deployment files are managed, ensuring server settings better match system capacity, reviewing options to ensure stronger monitoring and checks before deployments, and improving access for faster troubleshooting.
Minor August 4, 2025 Issue with interviewstream Mobile App on iOS 5h 58m Mobile App
Started Aug 04, 2025, 04:37 PM UTC· resolved Aug 04, 2025, 10:35 PM UTC
- investigating Aug 04, 2025, 04:37 PM UTC
We’re currently investigating an issue that is preventing some users from downloading the interviewstream mobile app on iOS devices (via the App Store). Temporary Workarounds: While we work on resolving this, please use one of the following options to complete your digital or live interview: - Use a computer or laptop. - Download the app on an Android device. We’ll share an update as soon as we have more information. We apologize for the inconvenience and appreciate your patience! Best Regards, Interviewstream support https://support.interviewstream.com
- investigating Aug 04, 2025, 07:56 PM UTC
We are actively investigating the issue impacting our iOS mobile application. While we work on resolving this, please use one of the following temporary workarounds to complete your digital or live interview: - Use a computer or laptop. - Download the app on an Android device. We’ll share an update as soon as we have more information. We apologize for the inconvenience and appreciate your patience! Best Regards, Interviewstream support https://support.interviewstream.com
- resolved Aug 04, 2025, 10:35 PM UTC
The issue affecting the interviewstream mobile app on iOS has been fully resolved. Users should now be able to successfully download the app from the Apple App Store. Thank you for your patience and understanding! Best regards, interviewstream Technical Support https://support.interviewstream.com
- postmortem Aug 05, 2025, 02:29 PM UTC
### **Root Cause:** * The issue was triggered by a validation failure. ### **Resolution Details:** * Our development team addressed the failure which resolved the issue and restored the iOS mobile app. ### **Remediation Items:** * Review and confirm mobile alert/notification settings. * Identify areas for mobile fallback validation logic in case of third-party service failures.
Minor July 6, 2025 RIVS Landing Page Error Message 19h 44m interviewstream on demand, interviewstream scheduler
Started Jul 06, 2025, 06:50 PM UTC· resolved Jul 07, 2025, 02:35 PM UTC
- investigating Jul 06, 2025, 06:50 PM UTC
We are investigating an incident with rivs.com impacting Landing Page links. Affected users may experience: An error message "The interviewstream platform is temporarily unavailable" after registering via the landing page. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com
- investigating Jul 06, 2025, 11:13 PM UTC
We are actively investigating an issue impacting user access. Some users may continue to see the error message: “The interviewstream platform is temporarily unavailable” after registering via the landing page. We’ll share further updates as soon as we have more information. We sincerely apologize for any disruption this may cause and appreciate your patience. Best Regards, interviewstream Technical Support https://support.interviewstream.com
- identified Jul 07, 2025, 11:45 AM UTC
We’ve identified the root cause of the issue affecting Landing Page links on rivs.com and are actively working on a resolution. Impact: Users may still see the error message: “The interviewstream platform is temporarily unavailable” after registering via the landing page. We’ll provide another update once a fix is in place. We appreciate your patience and apologize for the disruption. Best regards, interviewstream Technical Support https://support.interviewstream.com
- monitoring Jul 07, 2025, 02:17 PM UTC
A fix has been implemented for the issue affecting Landing Page links on rivs.com, and we are currently monitoring the results. If you previously received the error message “The interviewstream platform is temporarily unavailable” after registering, please try again. If you continue to experience the issue, don’t hesitate to contact us. Thank you for your patience as we worked to resolve this. Best regards, interviewstream Technical Support https://support.interviewstream.com
- resolved Jul 07, 2025, 02:35 PM UTC
The issue affecting Landing Page links on rivs.com has been fully resolved. Users should no longer see the error message when registering. If you continue to experience any issues, please reach out to our support team. Thank you for your patience and understanding. Best regards, interviewstream Technical Support https://support.interviewstream.com
- postmortem Jul 07, 2025, 09:22 PM UTC
### **Root Cause:** * The issue was triggered by a third-party email validation failure, which prevented users from registering via Landing Pages and Event Templates. ### **Resolution Details:** * Our development team collaborated with the vendor to resolve the issue and restore full functionality. ### **Remediation Items:** * Review and confirm all alert/notification settings. * Identify areas for fallback validation logic in case of third-party service failures.
Critical November 16, 2024 Unable to Access RIVS 3h 46m interviewstream on demand, interviewstream connect, interviewstream scheduler, interviewstream builder and 2 more
Started Nov 16, 2024, 06:13 PM UTC· resolved Nov 16, 2024, 10:00 PM UTC
- investigating Nov 16, 2024, 06:13 PM UTC
We are investigating an incident with rivs.com impacting access. Affected users may experience: An error message when attempting to access the rivs.com site. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com
- investigating Nov 16, 2024, 09:39 PM UTC
We are continuing to investigate this issue. Affected users may experience an error message when attempting to access the rivs.com site. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com
- resolved Nov 16, 2024, 10:00 PM UTC
The incident affecting RIVS.COM has been identified, and a fix has been implemented. We expect that all users should be able to access rivs.com successfully. Our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.com
- postmortem Nov 18, 2024, 04:30 PM UTC
### **Root Cause:** * This incident was caused by AWS connection and precautionary measures, resulting in intermittent service access for a limited number of users. ### **Resolution Details:** * Our development team, working with AWS, promptly identified and resolved the issue, restoring normal platform functionality for all users. ### **Remediation Items:** * Rechecking and confirming all alerts and notifications. Remediation was completed for intermittent service disruption on the day of occurrence for impacted users.