InterviewStream experienced a critical incident on May 8, 2026 affecting interviewstream builder, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 08, 2026, 05:23 PM UTC
We are investigating an incident with hirebar.com impacting access. Users may experience an error message when attempting to access the hirebar.com site. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com
- identified May 08, 2026, 05:24 PM UTC
We have identified the problem and are working on implementing a fix. Users may continue to experience an error message when attempting to access hirebar.com. We will continue to provide updates as we learn more. Thank you for your patience and our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.com
- resolved May 08, 2026, 07:03 PM UTC
The issue impacting login access to hirebar.com has been resolved. The platform has been restored and is fully operational. If you experience any further issues, please contact our support team. Thank you for your patience and understanding. interviewstream Technical Support https://support.interviewstream.com
- postmortem May 08, 2026, 07:32 PM UTC
**Root Cause:** * The incident was caused by an infrastructure-level service disruption with AWS within a cloud hosting availability zone, which impacted database connectivity and platform availability. **Resolution Details:** * The AWS issue was mitigated, database services recovered successfully, and platform access was fully restored. **Remediation Items:** * We are reviewing resiliency, monitoring, and recovery configurations to help reduce the impact of similar infrastructure-related incidents in the future. Our team will continue to monitor closely.