InterviewStream Outage History

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InterviewStream had 2 outages in the last 2 years totaling 9h 9m of downtime — averaging 0.1 incidents per month.

There were 2 InterviewStream outages since January 8, 2026 totaling 9h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.interviewstream.com

Critical May 8, 2026

Unable to Access HireBar

Detected by Pingoru
May 08, 2026, 05:23 PM UTC
Resolved
May 08, 2026, 07:03 PM UTC
Duration
1h 39m
Affected: interviewstream builder
Timeline · 4 updates
  1. identified May 08, 2026, 05:23 PM UTC

    We are investigating an incident with hirebar.com impacting access. Users may experience an error message when attempting to access the hirebar.com site. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com

  2. identified May 08, 2026, 05:24 PM UTC

    We have identified the problem and are working on implementing a fix. Users may continue to experience an error message when attempting to access hirebar.com. We will continue to provide updates as we learn more. Thank you for your patience and our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.com

  3. resolved May 08, 2026, 07:03 PM UTC

    The issue impacting login access to hirebar.com has been resolved. The platform has been restored and is fully operational. If you experience any further issues, please contact our support team. Thank you for your patience and understanding. interviewstream Technical Support https://support.interviewstream.com

  4. postmortem May 08, 2026, 07:32 PM UTC

    **Root Cause:** * The incident was caused by an infrastructure-level service disruption with AWS within a cloud hosting availability zone, which impacted database connectivity and platform availability. **Resolution Details:** * The AWS issue was mitigated, database services recovered successfully, and platform access was fully restored. **Remediation Items:** * We are reviewing resiliency, monitoring, and recovery configurations to help reduce the impact of similar infrastructure-related incidents in the future. Our team will continue to monitor closely.

Read the full incident report →

Critical January 8, 2026

Unable to Access rivs.com

Detected by Pingoru
Jan 08, 2026, 08:36 PM UTC
Resolved
Jan 09, 2026, 04:05 AM UTC
Duration
7h 29m
Affected: interviewstream on demandinterviewstream connectinterviewstream schedulerinterviewstream builderinterviewstream APIinterviewstream insightsMobile App
Timeline · 5 updates
  1. investigating Jan 08, 2026, 08:36 PM UTC

    We are investigating an incident with rivs.com impacting access. Users may experience an error message when attempting to access the rivs.com site. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com

  2. identified Jan 08, 2026, 10:08 PM UTC

    We have identified the problem and are working on implementing a fix. Users may continue to experience an error message when attempting to access http://login.rivs.com/. We will continue to provide updates as we learn more. Thank you for your patience and our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.com

  3. monitoring Jan 09, 2026, 01:45 AM UTC

    A fix has been implemented, and we are actively monitoring the results. Thank you for your patience and understanding. Best Regards, interviewstream support https://support.interviewstream.com

  4. resolved Jan 09, 2026, 04:05 AM UTC

    The issue impacting login access to https://login.rivs.com/ has been resolved. The platform has been restored and is fully operational. If you experience any further issues, please contact our support team. Thank you for your patience and understanding. interviewstream Technical Support https://support.interviewstream.com

  5. postmortem Jan 14, 2026, 09:50 PM UTC

    ### **Root Cause:** * The incident was caused by inaccessible deployment files combined with server resource settings that exceeded system capacity, leading to failed deployments and service instability. ### **Resolution Details:** * Our development team identified and corrected the configurations. Restoring normal platform functionality for all users. ### **Remediation Items:** * To prevent this from happening again, we’re improving how deployment files are managed, ensuring server settings better match system capacity, reviewing options to ensure stronger monitoring and checks before deployments, and improving access for faster troubleshooting.

Read the full incident report →