Intermountain Health App had 4 outages in the last 2 years totaling 419h 52m of downtime — averaging 0.2 incidents per month.
There were 4 Intermountain Health App outages since July 1, 2025 totaling 419h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.
Online scheduling is temporarily unavailable. Please contact your provider's office to schedule an appointment.
This incident has been resolved.
At this time the upcoming appointments and sending messages to providers are unavailable. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.
This incident has been resolved.
Care Team may not be displayed fully for some users. Support teams are investigating.
Support teams met with the vendor Kyruus and found a data mapping issue. The vendor made an update to how they send the provider ID's. They have agreed to support the previous method so we can receive/read the data on our end. Developers are still looking at what can be done to the provider service on our end to resolve the issue.
This incident has been resolved.
Users may experience degraded service for E-Visits. Issue is under investigation
Issue with evisit Primary are Physician search is resolved. Root cause pending.
This incident has been resolved.