Intermountain Health App Outage History

Online scheduling is temporarily unavailable. Please contact your provider's office to schedule an appointment.

At this time the upcoming appointments and sending messages to providers are unavailable. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

Care Team may not be displayed fully for some users. Support teams are investigating.

Users may experience degraded service for E-Visits. Issue is under investigation

Issue with evisit Primary are Physician search is resolved. Root cause pending.

Notification and Provider Impacted. Investigating now.

We are continuing to investigate this issue.

iOS Intermountain Health patient portal users - Please be aware that in-app appointment reminders may display two different times for the appointment. Please contact your care provider's office to confirm the correct appointment time if needed. Work to resolve this issue is underway. We will update again as soon as we have more information.

At this time, users may experience issues with online scheduling functionality and access to their messages. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

We are continuing to investigate this issue.

At this time we are experiencing issues when users try to login. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

Users may experience issues with notifications and health record features. We are actively investigating the issue. We apologize for any inconvenience this has caused.

Intermountain Health Patient Portal is currently experiencing intermittent login Issues and other errors may be present during this time. They will be identified as the investigation continues.

We are continuing to investigate this issue.

At this time, users may experience issues with online scheduling functionality. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

At this time the Billing Features are unavailable. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

We are currently experiencing intermittent login issues. Our team has identified the problem and is actively working on a solution. Please try logging in again in a few minutes.

Degraded experience when submitting E-visits

Users may experience problems when they try to book appointments. We are actively investigating the issue. We apologize for any inconvenience this has caused.

We are continuing to investigate this issue.

Users may experience problems when they try to log-in. We are actively investigating the issue. We apologize for any inconvenience this has caused.

At this time, there are intermittent issues connecting to Connect Care Provider. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

We are continuing to investigate this issue.

During this time, maintenance will be performed on the Intermountain Health App databases. Multiple features and services may be unavailable or delayed during this time, including: messaging features, find a doctor or specialist, insurance look up features and message notifications and alerts regarding care.

Teams encountered issues after the database and OS updates. The database is unable to sync due to updated/changed parameters being called for after the update. The DB team is working with the vendor to resolve these issues as soon as possible.

At this time the following features are unavailable: - Viewing sent messages - Viewing Clinic Documents We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

We're sorry, we are currently experiencing an issue with biometric sign in that may affect your experience. If you are affected, please use your username and password to sign in. Thank you for your patience

We are continuing to investigate this issue.

We are currently investigating this issue.

We're sorry, we are currently experiencing a partial service outage that may affect your experience. Please try again later if you do experience difficulty. Thank you for your patience.

We're sorry, we are currently experiencing a billing issue that may affect your experience. Please try again later if you do experience difficulty. Thank you for your patience.

We're sorry, we are currently experiencing a partial service outage that may affect your experience. Please try again later if you do experience difficulty. Thank you for your patience.