Intercontinental Exchange incident

DDA Latency and Connectivity Issues

Major Resolved View vendor source →

Intercontinental Exchange experienced a major incident on April 30, 2026 affecting Data and Document Automation (formerly AIQ), lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 05:40 PM UTC
Resolved
Apr 30, 2026, 08:29 PM UTC
Duration
2h 49m
Detected by Pingoru
Apr 30, 2026, 05:40 PM UTC

Affected components

Data and Document Automation (formerly AIQ)

Update timeline

  1. identified Apr 30, 2026, 05:40 PM UTC

    We have received reports of issues with DDA. Our teams are actively investigating the cause and will provide updates as more information becomes available.

  2. identified Apr 30, 2026, 05:40 PM UTC

    We are actively working to resolve an issue impacting our DDA service: Some users may experience intermittent latency and timeouts. Analyzer results and updates can be delayed by up to 1 hr.