Intercontinental Exchange incident

Workflow rules failing with EDIS-5000 error

Major Resolved View vendor source →

Intercontinental Exchange experienced a major incident on April 29, 2026 affecting Electronic Document Management, lasting 4d 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 03:12 PM UTC
Resolved
May 03, 2026, 06:58 PM UTC
Duration
4d 3h
Detected by Pingoru
Apr 29, 2026, 03:12 PM UTC

Affected components

Electronic Document Management

Update timeline

  1. identified Apr 29, 2026, 03:12 PM UTC

    We are aware of a failure that occurs during automated disclosure execution. In affected cases, the workflow status shows Failed while the disclosure tracking record remains Pending, causing downstream issues. As a workaround, users can manually disclose.

  2. identified Apr 29, 2026, 03:12 PM UTC

    We have identified the issue affecting Electronic Document Management where a failure occurs during automated disclosure execution. EDIS-5000 error. Our teams are working on a resolution. We will continue to provide updates on our progress. In affected cases, the workflow status shows Failed while the disclosure tracking record remains Pending. As a workaround, users can manually disclose.

  3. identified Apr 29, 2026, 03:12 PM UTC

    We are targetting a fix Saturday night, 5/2 to address the issue affecting Electronic Document Management where a failure occurs during automated disclosure execution - EDIS-5000 error. In affected cases, the workflow status shows Failed while the disclosure tracking record remains Pending. As a workaround, users can manually disclose.