Intercontinental Exchange incident
Alert Advisory: ICE Invoicing MSP Client Files Delayed
Intercontinental Exchange experienced a major incident on April 28, 2026 affecting Invoicing, lasting 22h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Invoicing
Update timeline
- identified Apr 28, 2026, 02:58 PM UTC
ICE Mortgage Technology is currently experiencing an issue that is impacting the processing of MSP files that are imported into the Invoicing application. As a result, users may experience delays seeing data on invoices or loans. All appropriate levels of support are engaged. We will advise you once the issue is resolved. Please communicate this alert internally within your organization.