Intercontinental Exchange incident
Service Advisory: INC30863318: Service Impact: Wireless Degradation: Slough, UK [LD4] <-> Basildon, UK [BAS]
Intercontinental Exchange is currently experiencing a major incident affecting Wireless: EMEA, which began 4h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified Jun 17, 2026, 10:08 PM UTC
UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.
- identified Jun 19, 2026, 10:27 AM UTC
UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.
- identified Jun 19, 2026, 10:27 AM UTC
UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.
- identified Jun 19, 2026, 03:03 PM UTC
Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Aurora, IL, USA [AUR] - EMEA will be impacted for the duration of this maintenance event. Location: Aurora, IL, USA [AUR] - EMEA Window Start Date/Time: TUESDAY 23JUN2026 17:00 EDT (TUESDAY 23JUN2026 21:00 UTC) Window End Date/Time: TUESDAY 23JUN2026 18:00 EDT (TUESDAY 23JUN2026 22:00 UTC) Reference #: CC62486153 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified Jun 22, 2026, 02:58 PM UTC
ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Slough, UK [LD4] - Basildon, UK [BAS] are impacted by this event. Location: Slough, UK [LD4] - Basildon, UK [BAS] Date/Time: MONDAY 22JUN2026 09:19 EDT (MONDAY 22JUN2026 13:19 UTC) Reference #: INC30863318 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions