Intercontinental Exchange incident

Encompass Login Issue

Critical Resolved View vendor source →

Intercontinental Exchange experienced a critical incident on June 16, 2026 affecting Encompass, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 01:08 AM UTC
Resolved
Jun 16, 2026, 02:30 AM UTC
Duration
1h 22m
Detected by Pingoru
Jun 16, 2026, 01:08 AM UTC

Affected components

Encompass

Update timeline

  1. identified Jun 16, 2026, 01:08 AM UTC

    We are aware of an issue impacting users ability to login to Encompass. We are investigating a possible SSO issue as a critical priority.

  2. identified Jun 16, 2026, 01:08 AM UTC

    We have identified the issue and are actively working towards a resolution.

  3. identified Jun 16, 2026, 01:08 AM UTC

    We have identified the issue affecting Encompass SmartClient. Our Engineering team is currently working on a resolution. We will continue to porivde updates on our progress.